Makro Agency is an eCommerce growth partner helping brands scale through high-performing Shopify experiences and digital strategies. We specialize in building customized solutions that drive measurable success, blending technical expertise with creative innovation. Our team thrives on collaboration, delivering cutting-edge solutions that push the boundaries of commerce.

Role Description

You'll sit between our clients and our design and dev teams, turning business goals into product requirements the team can actually build against. Day to day that means gathering and analyzing requirements, mapping and streamlining business processes, shaping roadmaps and priorities with clients, and writing the user stories, acceptance criteria, and functional specs that keep everyone aligned. You'll manage the backlog, support QA and validation, track how features perform once they're live, and keep stakeholders talking to each other so work ships on time and in good shape. This is a full-time, remote position.

What we're looking for

Experience as a Product Owner or Business Analyst on eCommerce or SaaS products. You've owned requirements and a backlog on a real platform, not just in theory. You read data well and can spot trends and back product decisions with evidence. Strong on the fundamentals: gathering stakeholder needs and turning them into clear specs, user stories, and acceptance criteria. You can map a messy workflow and make it better. You communicate clearly with clients and cross-functional teams, in writing and in meetings. Comfortable with agile and backlog tools like Jira, and used to working closely with designers. Organized, detail-oriented, and effective on a distributed remote team. Direct experience with Shopify or Shopify Plus is preferred.