Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Network Sourcing Specialist (French Speaking)

**Location:**Ontario, Alberta, Quebec or British Columbia
**Onsite/Hybrid/Remote:**Hybrid or remote depending on your proximity to our Toronto or Montreal office
**Years of experience:**1-2 years
**Languages required:**English and French
Salary:$47,000 CAD per year plus competitive benefits package
**Vacancy Status:**Existing Vacancy

What you will do:

As a Network Sourcing Specialist, you will play a crucial role in recruiting mental health professionals for our extensive network of providers.

Responsibilities:

• Recruit and onboard mental health professionals, including counselors, psychologists, psychotherapists, wellness coaches, and trainers, to expand WPO's global network of mental health service providers.

• Thoroughly review provider applications and supporting documentation to ensure completeness and compliance with credentialing standards.

• Develop a deep understanding of credentialing standards, devise provider development strategies, and meet client-specific requirements.

• Conduct Primary Source Verification on licenses and malpractice coverage to maintain a reliable and reputable network.

• Organize and maintain up-to-date provider files to ensure smooth service delivery.

• Analyze client needs and utilize our proprietary database to match them with the most suitable providers.

• Complete all tasks efficiently, adhering to production and quality guidelines set by management.

• Provide support to the Billing Team when required.

• Prioritise and respond to special requests from clients and providers in a timely manner.

• Maintain strict adherence to HIPAA and other relevant privacy regulations.

• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:

• Bachelors degree preferred.
• Strong communication skills in both English and French.
• Ability to thrive in a fast-paced work environment and exhibit exceptional multitasking abilities without compromising quality and productivity.
• Ability to work independently with minimal supervision while demonstrating excellent judgment and teamwork.
• Proficient in conducting online research, with a creative, quick, and efficient approach.
• Sales experience preferred.
• High proficiency in various software applications, including Excel and Word.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Paid Time Off, Life Insurance, Employer Pension Contribution, Travel Reimbursement, Extended healthcare, dental and vision benefits, Life insurance, AD&D and Long-term disability insurance, Training/tuition reimbursement, Gym Reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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