Drive Autogroup

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Career Opportunity

Responsibilities Genesis Ajax is currently seeking a Full-Time Warranty Administrator to join our growing team. Under the supervision of the Fixed Operations Manager, the Warranty Administrator's duties include but are not limited to the following :

• Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
• Processes warranty claims on a timely basis and all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Stays up to date with all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Work closely with Service Advisor / technician for any missing documents before posting claims.
• Ensure that proper information such as technician time, proper cause, condition, remedy, and proper parts are booked on Work order before posting claims.
• Performs other duties as assigned.

Qualifications

• OSSD
• Dealership experience an asset, but not necessary
• Minimum of 1 years related work experience (e.g. Customer Service, etc.…)
• Highly organized & efficient time management skills
• Excellent attention to detail
• Excellent communication skills

We Offer

• Competitive compensation plans
• Health and wellness initiatives and benefits
• A positive team environment
• Excellent management support
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts
• And so much more.

We’re passionate about what we do and look for people who share that same passion. If this sounds like the opportunity that you’ve been looking for, apply today and join us for a rewarding career in the automotive industry!

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. We welcome and encourage all applicants. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs. APPLY NOW

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