Overview:

To ensure that all accounts receivables are collected in a timely manner, and that deductions taken by customers are investigated and either approved or denied as appropriate.

The day to day:

• Releasing and holding purchase orders based on the status of the account.
• Reviewing and matching the conditional expense in SM1.
• Working closely with the sales team and brokers regarding approved, denied, or billed back deductions to the customers.
• Reviewing customer aging reports on accounts to ensure timely and accurate reports.
• Update G/L’s once approvals are received.
• Researching and reconciling customer debit notes.
• Reviewing customer payment history, outstanding invoices and initiating contact with customers to obtain payment or resolve issues driving non- payment.
• Notifying customers of overdue or delinquent accounts to ensure payments are received promptly.
• Preparing claim letters/statements to customers regarding invalid deductions on their accounts.
• Analyzing and reconciling deductions that are invalid.
• Reviewing and analyzing audit claims that are not valid on his accounts.
• Responsible for disputing invalid deductions on accounts.
• Using third party platforms for cash application and deductions management.
• Reconciliation of ecommerce accounts.
• Posting amount paid to customer accounts.
• Research customer deductions for cash applications, access customer websites for back up if necessary.
• Work closely with the customer service and logistics teams to resolve issues related to billing disputes.
• Maintains A/R reference manual for the Finance department.

Preferred experience

• Minimum 2 years of experience working with Accounts Receivable.
• Advanced skills in Microsoft Excel.
• Effective communication skills and the ability to perform multiple tasks and meet deadlines.

Notes

• This is a hybrid opportunity with three days a week in the Richmond BC office.
• This role will pay between $65,000 - $75,000 (based on level of experience) with a 10% bonus and benefits.