SMB & Strategic Accounts Sales Executive - Toronto
Top Benefits
About the role
Job Title: SMB & Strategic Accounts Sales Executive
**Location:**Hybrid / On‑site
**Department:**SMB Sales
Reports to: NationalSales Manager
base salary : 40k-60k+ commission (100k+ OTE/year)
Role Summary
We’re looking for motivated sales professionals who can proactively generate new opportunities and turn inbound interest into new customers. You’re expected to prospect by phone, in person (door‑to‑door/onsite visits), and through local networking to expand our footprint across SMB segments. You’ll also respond rapidly to inbound leads, qualify needs, schedule assessments/demos, build proposals, and close new deals.
What You’ll Do
Core Outbound Prospecting
- Execute daily phone/email/SMS cadences for cold and warm leads.
- Conduct in‑person prospecting (e.g., storefronts, light industrial, multi‑dwelling units) and canvassing where appropriate.
- Leverage local networking (trade associations, chambers, BNI, property managers, realtors, builders).
- Book qualified meetings for on‑site assessments and demonstrations.
Lead Management & Conversion
- Respond to all leads within SLA
- Qualify prospects (budget, authority, need, timeline), set appointments, and drive next steps.
- Deliver value‑based pitches for intrusion, video, access control, monitoring, and smart home solutions.
- Build proposals/quotes and move opportunities through the pipeline to close.
- Maintain meticulous CRM hygiene: notes, stages, tasks, and next‑step dates.
Customer Experience & Retention
- Run needs assessments and site walk‑throughs; coordinate with technicians for feasibility.
- Educate customers on solution options, financing, warranties, and monitoring plans.
- Ensure a smooth handoff to installation/operations and follow up post‑install.
Process, Compliance & Reporting
- Hit weekly activity targets and monthly/quarterly revenue goals.
- Adhere to CRM, quoting, and contract workflows; uphold CASL (anti‑spam), privacy (e.g., PIPEDA / QC Law 25), and applicable licensing/permits.
- Provide timely pipeline forecasts and competitive feedback.
What Success Looks Like (KPIs)
-**Speed‑to‑lead:**Avg response time within SLA -**Inbound conversion:**Inquiry Opportunity, Opportunity Win rate. -**Outbound productivity:**Calls/day, meetings booked, new opportunities created. -**Revenue:**Monthly/quarterly new SMB sales. -**Pipeline health:**Coverage (3–4× quota), stage progression, aging. -**Customer metrics:**Show rate, close cycle time, NPS/CSAT post‑install. -**Data quality:**100% required fields, next steps scheduled, accurate close dates.
You’ll Thrive Here If You Have
- 2+ years in inside sales, SDR/BDR, or full‑cycle sales (security systems, telecom, SaaS, home services, or SMB solutions preferred).
- Strong phone presence; comfortable withlive demos and onsite visits.
- Proven track record meeting/exceeding quota in both inbound and outbound motions.
- Excellent discovery, objection handling, and closing skills.
- CRM proficiency (e.g., Zoho/Salesforce/HubSpot/MS Dynamics), sales engagement tools, CPQ/quoting.
- A valid driver’s license and ability to travel locally. -**Bilingual (English/French)**is a strong asset for QC markets.
Nice to Have
- Familiarity with intrusion, video surveillance, access control, fire panels, and smart automation.
- Experience with RMR (recurring monthly revenue) models.
- Local market relationships (property managers, builders, realtors).
Work Environment
- Schedule: Full‑time; occasional evenings/weekends for homeowner or SMB availability.
- Hybrid inside/outside role with frequent local travel for meetings and networking.
- Team‑first culture with structured training, shadowing, and call coaching.
Compensation & Benefits
-Base salary + uncapped commission(accelerators on over‑achievement and RMR).
- Performance bonuses (quarterly), mileage reimbursement, benefits, and paid training.
- Tools provided: CRM access, proposal tools, call recording/coaching.
Compliance & Safety
- Observe do‑not‑call preferences and building/municipal rules for in‑person prospecting.
- Maintain anyrequired provincial permits/licensingfor security system sales/solicitation.
##GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
**Job Segment:**Telecom, Telecommunications, Compliance, Outside Sales, Account Executive, Technology, Legal, Sales
About GardaWorld
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.
GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.
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SMB & Strategic Accounts Sales Executive - Toronto
Top Benefits
About the role
Job Title: SMB & Strategic Accounts Sales Executive
**Location:**Hybrid / On‑site
**Department:**SMB Sales
Reports to: NationalSales Manager
base salary : 40k-60k+ commission (100k+ OTE/year)
Role Summary
We’re looking for motivated sales professionals who can proactively generate new opportunities and turn inbound interest into new customers. You’re expected to prospect by phone, in person (door‑to‑door/onsite visits), and through local networking to expand our footprint across SMB segments. You’ll also respond rapidly to inbound leads, qualify needs, schedule assessments/demos, build proposals, and close new deals.
What You’ll Do
Core Outbound Prospecting
- Execute daily phone/email/SMS cadences for cold and warm leads.
- Conduct in‑person prospecting (e.g., storefronts, light industrial, multi‑dwelling units) and canvassing where appropriate.
- Leverage local networking (trade associations, chambers, BNI, property managers, realtors, builders).
- Book qualified meetings for on‑site assessments and demonstrations.
Lead Management & Conversion
- Respond to all leads within SLA
- Qualify prospects (budget, authority, need, timeline), set appointments, and drive next steps.
- Deliver value‑based pitches for intrusion, video, access control, monitoring, and smart home solutions.
- Build proposals/quotes and move opportunities through the pipeline to close.
- Maintain meticulous CRM hygiene: notes, stages, tasks, and next‑step dates.
Customer Experience & Retention
- Run needs assessments and site walk‑throughs; coordinate with technicians for feasibility.
- Educate customers on solution options, financing, warranties, and monitoring plans.
- Ensure a smooth handoff to installation/operations and follow up post‑install.
Process, Compliance & Reporting
- Hit weekly activity targets and monthly/quarterly revenue goals.
- Adhere to CRM, quoting, and contract workflows; uphold CASL (anti‑spam), privacy (e.g., PIPEDA / QC Law 25), and applicable licensing/permits.
- Provide timely pipeline forecasts and competitive feedback.
What Success Looks Like (KPIs)
-**Speed‑to‑lead:**Avg response time within SLA -**Inbound conversion:**Inquiry Opportunity, Opportunity Win rate. -**Outbound productivity:**Calls/day, meetings booked, new opportunities created. -**Revenue:**Monthly/quarterly new SMB sales. -**Pipeline health:**Coverage (3–4× quota), stage progression, aging. -**Customer metrics:**Show rate, close cycle time, NPS/CSAT post‑install. -**Data quality:**100% required fields, next steps scheduled, accurate close dates.
You’ll Thrive Here If You Have
- 2+ years in inside sales, SDR/BDR, or full‑cycle sales (security systems, telecom, SaaS, home services, or SMB solutions preferred).
- Strong phone presence; comfortable withlive demos and onsite visits.
- Proven track record meeting/exceeding quota in both inbound and outbound motions.
- Excellent discovery, objection handling, and closing skills.
- CRM proficiency (e.g., Zoho/Salesforce/HubSpot/MS Dynamics), sales engagement tools, CPQ/quoting.
- A valid driver’s license and ability to travel locally. -**Bilingual (English/French)**is a strong asset for QC markets.
Nice to Have
- Familiarity with intrusion, video surveillance, access control, fire panels, and smart automation.
- Experience with RMR (recurring monthly revenue) models.
- Local market relationships (property managers, builders, realtors).
Work Environment
- Schedule: Full‑time; occasional evenings/weekends for homeowner or SMB availability.
- Hybrid inside/outside role with frequent local travel for meetings and networking.
- Team‑first culture with structured training, shadowing, and call coaching.
Compensation & Benefits
-Base salary + uncapped commission(accelerators on over‑achievement and RMR).
- Performance bonuses (quarterly), mileage reimbursement, benefits, and paid training.
- Tools provided: CRM access, proposal tools, call recording/coaching.
Compliance & Safety
- Observe do‑not‑call preferences and building/municipal rules for in‑person prospecting.
- Maintain anyrequired provincial permits/licensingfor security system sales/solicitation.
##GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
**Job Segment:**Telecom, Telecommunications, Compliance, Outside Sales, Account Executive, Technology, Legal, Sales
About GardaWorld
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.
GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.