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Operations Coordinator

REIC1 day ago
Red Deer, AB
Mid Level
full_time

About the role

Rental Shop Admin Rockstar Wanted!

Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers!) always feel taken care of? If you're the type who loves juggling multiple projects, paying attention to details, solving puzzles, and being the go-to person everyone counts on? If this sounds appealing, APPLY NOW!

As our Operations Coordinator, you'll be the heartbeat of the shop-keeping track of equipment, wrangling paperwork, and making sure every rental runs smoothly from pick-up to delivery. You'll partner with awesome teammates across operations, fleet, and finance, and you'll get a front-row seat to the action in a fast-paced, high-energy environment.

This isn't your average desk job-you'll play a key role in keeping projects moving, customers happy, and our fleet in tip-top shape.

What You'll Be Doing

  • Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
  • Coordinate pickups, deliveries, and logistics magic-from hotshot trucking to cross-border shipments.
  • Help keep billing and invoicing on point (aka: making sure no paperwork goes missing!).
  • Partner with suppliers and set up purchase orders-because the shop can't run without the right parts.
  • Keep equipment visible in GeoForce (aka: GPS for our gear).
  • Pitch in with warehouse operations-receiving, shipping, inventory, and all the moving pieces.
  • Occasionally roll up your sleeves-tagging vehicles, applying decals, or helping with HSE safety support.
  • Cross-train with teammates so the whole crew stays sharp.
  • Deliver amazing customer service-because you're not just pushing paper, you're making experiences better.

Why You'll Love It Here

  • Every day is different-no cookie-cutter work.
  • You'll get to learn about equipment, logistics, and operations while building real career skills.
  • Be part of a tight-knit, supportive team that thrives on collaboration.
  • Career development and upward mobility opportunities in a company that's constantly on the move and in high growth mode!
  • Bonus: forklift certification on us (yep, you'll get licensed to drive some cool gear).

What We're Looking For

  • Customer focused AND safey minded operations or administrative professional (3-5 yrs of admin, rental coordination or customer service preferred).
  • Tech-savvy with solid organizational skills.
  • Clear communicator-both written and spoken.
  • Problem solver who can juggle priorities without breaking a sweat.
  • A people person who knows customer service is more than a smile-it's about solving problems.
  • A valid driver's license (with a pretty clean record).

Special note: You'll sometimes be exposed to warehouse/shop environments-so be ready for a little variety (think PPE, ladders, dust, noise, and occasional weather exposure).

Ready to step into a role where no two days are the same? Join us and help keep our rentals rolling!

**REIC is NOT open to 3rd party recruiter solicitations.

About REIC

201-500

Rental Equipment Investment Company is an equipment rental company that specializes in general rental, earth moving and specialty equipment rentals. Our niche is purchasing well-run, small to mid-size rental equipment companies along with strategic greenfield additions across the United States. Our purpose is to integrate all of our acquisitions as one company and add value by upgrading equipment inventories along with creating career path advancement for all of our employees.

We have over 30 locations in seven states and operate under several brand names: Midway Rental located in Montana, Pro Rentals and Sales in Idaho, Washington, Utah and Oregon, Aim High located in Colorado and Wyoming, Excavator Rental Services in Oregon and Washington, and Black Mountain Rental in Wyoming.

REIC was established in 2014 by founder Kevin Fitzgerald. His vision was to have a platform where rental equipment companies could benefit from being part of a larger corporation while maintaining their local presence.

Rental Equipment Investment Corp financially supports small rental equipment businesses, makes sure jobs stay in the community, and the local feel remains consistent. By becoming part of the Rental Equipment Investment Corp family, smaller rental companies have access to the resources to upgrade and expand within their communities. We believe it is essential to maintain the culture and management of each company in order to continue their growth within the local market.