Internal Sales Representative – Ontario Canada Company Pepperl + Fuchs, Inc Location : 89 Skyway Ave, Suite 106 Etobicoke, ON M9W 6R3

Type: Full Time - Hourly

Schedule : Hybrid (3 days in office and 2 days remote)

Salary Range Total comp $55,000-65,000 Canadian dollars

Benefits: Medical, Dental, Vision, EAP, RRSP, Life insurance, Long Term Disability, Dependent Life and AD&D Insurance Plan,

Contact: Tammie Brodnick – Recruiting- 330-425-3555 - 8093 Darrow Rd, Twinsburg Ohio 44087

We are an Equal Opportunity Employer

Pepperl+Fuchs is a global leader in industrial sensor technology and intrinsically safe explosion protection. We are currently seeking a motivated, customer-focused Internal Sales Representative to join our Ontario team. This role plays a critical part in delivering exceptional customer care within an assigned territory while identifying and developing qualified sales opportunities for the Field Sales team. If you thrive in a fast-paced environment, enjoy building strong customer relationships, and want to grow your career with a global technology leader, we encourage you to apply.

Key Responsibilities

• Interact daily with customers via phone and email
• Take ownership of assigned territory and provide proactive customer support
• Manage territory accounts, including order entry, credits, and rebills
• Monitor open order reports and proactively resolve delays in the order-to-cash process
• Partner closely with Technical Support, Area Sales Managers, and Account Managers as part of the sales cockpit team
• Attend customer calls and key account meetings focused on improving performance metrics
• Research and resolve customer discrepancies
• Upsell and cross-sell products to expand business opportunities
• Record new sales opportunities in Siebel (CRM)
• Participate in weekly shop floor meetings, product training, and sales improvement sessions
• Maintain accurate records and professional communication
• Cross-train team members and foster a collaborative, high-performance environment
• Perform additional responsibilities and special projects as assigned

Qualifications

• Fluent in English and French language skills are an asset
• High School Diploma or equivalent
• Minimum of 5 years of customer service or sales experience
• Strong communication, organizational, and problem-solving skills
• Ability to work independently and collaboratively within a team environment
• Professional demeanor when interacting with customers and colleagues

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