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T24 Senior Support Analyst

Citco1 day ago
Toronto, ON
Senior Level
full_time

Top Benefits

Training and education support
Flexible working arrangements

About the role

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role

Citco IT is a global team of IT professionals that is responsible for the development and support of IT applications throughout Citco Group’s divisions.

We are looking for a highly motivated and experienced Developer to work within a very exciting and challenging role on a new strategic financial application. The successful candidate will be working with a specialized technical teams serving a wide range of buines groups.

The position is part of the IT team and involves close interaction with Citco IT System Architects, Business Analysts, QA Teams and other technical groups and resources.

Your Role

  • Proactively design, develop and code solutions in according to development best practices and current development technologies

  • Enhance, optimize and expand current installations to meet new business challenges

  • Systems documentation and knowledge base management for support efficiencies

  • Provide T24 BAU Support to the Business Teams.

  • Monitor Ticketing Systems and proactively resolves any reported issues.

  • Ability to work and co-ordinate with other CITCO Teams and Vendors.

  • Release Management support, deploying T24 packages to Test and Production environments.

About You

Required IT skills

  • At least 5 years’ experience in T24 Development.
  • Proficient in Info Basic programming.
  • Expert knowledge of T24 development tools such as Versions and Enquiries
  • Good working knowledge of UNIX/LINUX OS and Oracle Database.
  • Ability to proactively troubleshoot defects/issues and escalate or resolve accordingly.

Beneficial IT skills

  • Experience working on R23 Release or higher.
  • Knowledge of TAFJ would be advantageous.
  • Design Studio, building Temenos Web Services and configuring Integration Framework Events.
  • Experience in some of the following technologies would be beneficial: Java, MQ, AWS and JBOSS.
  • The candidate should be comfortable using a source control system, such as Subversion, Git etc.
  • T24 Functional Knowledge, particularly within Payments, Treasury and Account Modules.

Personal skills

  • We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment
  • Strong interpersonal, communication skills and the ability to deal effectively in a team environment
  • The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience
  • Someone proactive, that can work autonomously and take ownership of their tasks.
  • Collaborates with other developers in the construction of software - strong ability to partner with and team with colleagues Provide mentoring and guidance to junior team members

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.

About Citco

Financial Services
5001-10,000

Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.

A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.

Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.

Our Divisions

Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.

Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.

Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.

Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.