Shipping and Receiving Specialist
Top Benefits
About the role
Kelly Services has partnered with a client in Mississauga/ Oakville Ontario to recruit for a Temp to Perm opportunity for Customer Servcies Representative
Role: Customer Services & Returns Representative
Location: Rotating schedule between Mississauga and Oakville- Must have a vehicle
Temp 6-12 months and then perm based on performance
8.5 hours/day Pay rate: $25/hour + 4% vacation pay Available to start ASAP Must have vehicle to commute
Responsibilities
RETURNS
The Returns Clerk is responsible for processing customer returns and coordinating shipments to the company’s main returns facility in Germany. This role also supports the customer service desk, prepares accurate price quotes, and delivers exceptional customer support. Serving as a key liaison between customers, sales, and internal teams, the Returns Clerk ensures timely, accurate, and efficient order fulfillment while maintaining a high standard of service.
Customer Services
Process returned items - Inspect verify, and log returned merchandise into the system accurately. Inspect product condition. Determine whether items are resalable, defective, or require disposal or repair. Maintain records. Keep detailed and accurate documentation of returns, reasons, and outcomes. Prepare international shipment, including handling customs documentation and arranging carrier pickups Follow company policies. Ensure all returns comply with return windows, receipts, and condition requirements. Prepare and issue customer quotes based on pricing guidelines, product availability, and lead times Respond to customer inquiries regarding products, pricing, order status, and delivery timelines Coordinate with sales, production, warehouse, and logistics teams to ensure order accuracy and on-time delivery Maintain accurate customer, order, and pricing records in CRM/ERP systems
Requirements
High school diploma or equivalent; Previous experience in return processing, customer service, order processing.
Strong attention to detail and organizational skills
Excellent written and verbal communication skills Proficiency with SAP ERP/CRM systems and Microsoft Office (Excel, Outlook, Word) Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and customer-focused mindset
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Not the right fit? Search for Shipping and Receiving Specialist jobs in Mississauga, Ontario, Canada
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.
Similar Jobs
Shipping and Receiving Specialist
Top Benefits
About the role
Kelly Services has partnered with a client in Mississauga/ Oakville Ontario to recruit for a Temp to Perm opportunity for Customer Servcies Representative
Role: Customer Services & Returns Representative
Location: Rotating schedule between Mississauga and Oakville- Must have a vehicle
Temp 6-12 months and then perm based on performance
8.5 hours/day Pay rate: $25/hour + 4% vacation pay Available to start ASAP Must have vehicle to commute
Responsibilities
RETURNS
The Returns Clerk is responsible for processing customer returns and coordinating shipments to the company’s main returns facility in Germany. This role also supports the customer service desk, prepares accurate price quotes, and delivers exceptional customer support. Serving as a key liaison between customers, sales, and internal teams, the Returns Clerk ensures timely, accurate, and efficient order fulfillment while maintaining a high standard of service.
Customer Services
Process returned items - Inspect verify, and log returned merchandise into the system accurately. Inspect product condition. Determine whether items are resalable, defective, or require disposal or repair. Maintain records. Keep detailed and accurate documentation of returns, reasons, and outcomes. Prepare international shipment, including handling customs documentation and arranging carrier pickups Follow company policies. Ensure all returns comply with return windows, receipts, and condition requirements. Prepare and issue customer quotes based on pricing guidelines, product availability, and lead times Respond to customer inquiries regarding products, pricing, order status, and delivery timelines Coordinate with sales, production, warehouse, and logistics teams to ensure order accuracy and on-time delivery Maintain accurate customer, order, and pricing records in CRM/ERP systems
Requirements
High school diploma or equivalent; Previous experience in return processing, customer service, order processing.
Strong attention to detail and organizational skills
Excellent written and verbal communication skills Proficiency with SAP ERP/CRM systems and Microsoft Office (Excel, Outlook, Word) Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and customer-focused mindset
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Not the right fit? Search for Shipping and Receiving Specialist jobs in Mississauga, Ontario, Canada
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.