About the role
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location - This is an in-person role with potential work locations at one or more of the following UofA sites: North Campus (Edmonton), Campus Saint-Jean (Edmonton), and South Campus (Edmonton).
Position Summary
Reporting to the Manager of Building Operations, the lock shop supervisor provides technical leadership and supervision to a team of Journeyperson locksmiths. Additionally, this position assists team members in understanding assigned roles and performance objectives and strives to build a collaborative team through guidance, training, and mentorship. As the senior technical expert on the team, the lock shop supervisor serves as the initial point of contact for inquiries and escalations and strives to optimize program/service and operational performance.
The lock shop supervisor is responsible for monitoring staff performance and attendance and ensuring that all employees follow applicable UAPPOL policies and procedures. Additional duties include work distribution, team development, providing long-term vision and maintaining and developing a robust safety program within the lock shop
The Campus Operations & Services team supports the University of Alberta through a range of essential services and works for operating, maintaining and renewing infrastructure across our campuses.
-
Anticipates client/stakeholder needs and proactively addresses concerns. Identifies ways to improve processes/programs and or services. Creates efficiencies or recommends changes where required.
-
Provides advice, information, and technical interpretation on complex technical matters in a manner that can be easily understood by clients/stakeholders who do not share the same technical background. Creates a common understanding of a deficiency, service gap or inefficiency with clients and/or stakeholders.
-
Serves as the point of contact for escalation of issues. Resolves issues within its own span of control and communicates the resolution to all stakeholders. Knows when to seek advice from others. Escalates issues which cannot be resolved by the team.
-
Collaborates with clients and team members on the development of projects, project scoping and planning.
-
Participates in regular meetings with other team leads.
-
Coordinates team activities based on area prioritizations. Keeps the team focused and on track by assigning and allocating work to team members. Matches work to the appropriate team member(s).
-
Creates a supportive and inclusive team environment that encourages open communication amongst team members.
-
Ensure that all members of the team have the necessary training to perform their respective work safely.
-
Journeyperson Locksmith with at least 10 years of institutional experience.
-
Min 5 years in a leadership role.
-
Training/familiarity with automatic door openers.
-
Supervisory Leadership Course
-
Supervisory EHS Professional Development Course
-
A valid Alberta Class 5 (non-GDL) driver’s licence is required
-
Must submit a current three-year driver’s abstract demonstrating no more than six (6) demerit points and/or a maximum of two (2) moving violations within the past two (2) years
Application Instructions
Click "Apply Now" to submit your cover letter and resume.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package*.*
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
About University of Alberta
The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.
The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."
About the role
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location - This is an in-person role with potential work locations at one or more of the following UofA sites: North Campus (Edmonton), Campus Saint-Jean (Edmonton), and South Campus (Edmonton).
Position Summary
Reporting to the Manager of Building Operations, the lock shop supervisor provides technical leadership and supervision to a team of Journeyperson locksmiths. Additionally, this position assists team members in understanding assigned roles and performance objectives and strives to build a collaborative team through guidance, training, and mentorship. As the senior technical expert on the team, the lock shop supervisor serves as the initial point of contact for inquiries and escalations and strives to optimize program/service and operational performance.
The lock shop supervisor is responsible for monitoring staff performance and attendance and ensuring that all employees follow applicable UAPPOL policies and procedures. Additional duties include work distribution, team development, providing long-term vision and maintaining and developing a robust safety program within the lock shop
The Campus Operations & Services team supports the University of Alberta through a range of essential services and works for operating, maintaining and renewing infrastructure across our campuses.
-
Anticipates client/stakeholder needs and proactively addresses concerns. Identifies ways to improve processes/programs and or services. Creates efficiencies or recommends changes where required.
-
Provides advice, information, and technical interpretation on complex technical matters in a manner that can be easily understood by clients/stakeholders who do not share the same technical background. Creates a common understanding of a deficiency, service gap or inefficiency with clients and/or stakeholders.
-
Serves as the point of contact for escalation of issues. Resolves issues within its own span of control and communicates the resolution to all stakeholders. Knows when to seek advice from others. Escalates issues which cannot be resolved by the team.
-
Collaborates with clients and team members on the development of projects, project scoping and planning.
-
Participates in regular meetings with other team leads.
-
Coordinates team activities based on area prioritizations. Keeps the team focused and on track by assigning and allocating work to team members. Matches work to the appropriate team member(s).
-
Creates a supportive and inclusive team environment that encourages open communication amongst team members.
-
Ensure that all members of the team have the necessary training to perform their respective work safely.
-
Journeyperson Locksmith with at least 10 years of institutional experience.
-
Min 5 years in a leadership role.
-
Training/familiarity with automatic door openers.
-
Supervisory Leadership Course
-
Supervisory EHS Professional Development Course
-
A valid Alberta Class 5 (non-GDL) driver’s licence is required
-
Must submit a current three-year driver’s abstract demonstrating no more than six (6) demerit points and/or a maximum of two (2) moving violations within the past two (2) years
Application Instructions
Click "Apply Now" to submit your cover letter and resume.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package*.*
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
About University of Alberta
The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.
The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."