Account Manager
Top Benefits
About the role
Company Overview: At Carmichael Engineering, we pride ourselves on being a leading provider of comprehensive mechanical and HVAC solutions across Canada. With over 100 years of experience, we have established ourselves as industry experts in delivering innovative and sustainable solutions to our diverse clientele.
Founded in 1922, Carmichael Engineering has grown from a small family-owned business into a trusted national brand with a presence in major cities and communities throughout Canada. Our rich history is built on a foundation of integrity, professionalism, and a commitment to excellence in everything we do.
Carmichael Engineering offers a comprehensive range of mechanical and HVAC services tailored to meet the unique needs of our clients.
Responsibilities:
- Handle incoming customer inquiries in a prompt, courteous and professional manner.
- Resolve customer concerns in a prompt, courteous and professional manner.
- Work with other departments to ensure efficiency and customer satisfaction.
- Communicate with service technicians.
- Prepare and submit quotes for clients.
- Review existing accounts for growth opportunities. I.e., Coil cleanings, additional visits, additional hours, 3rd party services, BAS service, CO Monitoring, etc.
- Create revised proposals to be presented to the client.
- Review existing accounts for equipment list accuracy, material accuracy and time allotment accuracy.
- Work with other sales representatives on new opportunities as required. Shared opportunities are eligible for commission splitting.
- Responsible for account retention through customer contact and surveys.
- Any other necessary tasks that may be required and deemed reasonable for your abilities and job functional area.
Requirements:
- 3+ years of related sales or account management experience.
- Diploma in a related business field
- Ability to travel to customer sites
What We Offer:
-
Competitive Starting Pay
-
Paid Training
-
Comprehensive Benefits:
-
Medical/Dental/Vision/Travel Insurance
-
Life Insurance
-
Pension plan paid fully by us.
-
Vacation
-
Paid Time Off
-
Short-Term and Long-Term Disability
-
Employee Family Assistance Program paid by us.
Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations. Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process .
About Carmichael Engineering Ltd.
Votre partenaire de confiance en excellence HVAC
Chez Carmichael, nous sommes plus qu’un simple prestataire de services
—nous sommes une équipe nationale engagée à assurer le bon fonctionnement de vos opérations. Avec plus d’un siècle d’expérience dans la maintenance, le service et l’innovation HVAC, nous avons grandi de nos racines à Montréal pour devenir un leader de l’industrie, servant des clients à travers le Canada.
Qu’est-ce qui nous distingue ? C’est notre dévouement à comprendre vos besoins uniques et à fournir des solutions sur mesure qui maximisent la performance et l’efficacité de votre équipement. Qu’il s’agisse de maintenance de routine ou de réparations complexes, nos techniciens qualifiés ont l’expertise pour gérer toutes les marques et tous les modèles, vous assurant un service fiable à chaque fois.
Rejoignez-nous alors que nous continuons à ouvrir la voie en créant des environnements durables et écoénergétiques pour les entreprises et les communautés à travers le pays. Chez Carmichael, il ne s’agit pas seulement de réparer des systèmes—il s’agit de bâtir des partenariats et de faire de votre succès notre priorité.
Account Manager
Top Benefits
About the role
Company Overview: At Carmichael Engineering, we pride ourselves on being a leading provider of comprehensive mechanical and HVAC solutions across Canada. With over 100 years of experience, we have established ourselves as industry experts in delivering innovative and sustainable solutions to our diverse clientele.
Founded in 1922, Carmichael Engineering has grown from a small family-owned business into a trusted national brand with a presence in major cities and communities throughout Canada. Our rich history is built on a foundation of integrity, professionalism, and a commitment to excellence in everything we do.
Carmichael Engineering offers a comprehensive range of mechanical and HVAC services tailored to meet the unique needs of our clients.
Responsibilities:
- Handle incoming customer inquiries in a prompt, courteous and professional manner.
- Resolve customer concerns in a prompt, courteous and professional manner.
- Work with other departments to ensure efficiency and customer satisfaction.
- Communicate with service technicians.
- Prepare and submit quotes for clients.
- Review existing accounts for growth opportunities. I.e., Coil cleanings, additional visits, additional hours, 3rd party services, BAS service, CO Monitoring, etc.
- Create revised proposals to be presented to the client.
- Review existing accounts for equipment list accuracy, material accuracy and time allotment accuracy.
- Work with other sales representatives on new opportunities as required. Shared opportunities are eligible for commission splitting.
- Responsible for account retention through customer contact and surveys.
- Any other necessary tasks that may be required and deemed reasonable for your abilities and job functional area.
Requirements:
- 3+ years of related sales or account management experience.
- Diploma in a related business field
- Ability to travel to customer sites
What We Offer:
-
Competitive Starting Pay
-
Paid Training
-
Comprehensive Benefits:
-
Medical/Dental/Vision/Travel Insurance
-
Life Insurance
-
Pension plan paid fully by us.
-
Vacation
-
Paid Time Off
-
Short-Term and Long-Term Disability
-
Employee Family Assistance Program paid by us.
Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations. Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process .
About Carmichael Engineering Ltd.
Votre partenaire de confiance en excellence HVAC
Chez Carmichael, nous sommes plus qu’un simple prestataire de services
—nous sommes une équipe nationale engagée à assurer le bon fonctionnement de vos opérations. Avec plus d’un siècle d’expérience dans la maintenance, le service et l’innovation HVAC, nous avons grandi de nos racines à Montréal pour devenir un leader de l’industrie, servant des clients à travers le Canada.
Qu’est-ce qui nous distingue ? C’est notre dévouement à comprendre vos besoins uniques et à fournir des solutions sur mesure qui maximisent la performance et l’efficacité de votre équipement. Qu’il s’agisse de maintenance de routine ou de réparations complexes, nos techniciens qualifiés ont l’expertise pour gérer toutes les marques et tous les modèles, vous assurant un service fiable à chaque fois.
Rejoignez-nous alors que nous continuons à ouvrir la voie en créant des environnements durables et écoénergétiques pour les entreprises et les communautés à travers le pays. Chez Carmichael, il ne s’agit pas seulement de réparer des systèmes—il s’agit de bâtir des partenariats et de faire de votre succès notre priorité.