Job Overview: T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

Responsibilities:

• Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner
• Assist customers with product information, order placement, and order tracking
• Provide troubleshooting assistance for customer issues or concerns
• Process returns, exchanges, and refunds according to company policies
• Maintain accurate customer records and update information as needed

Skills:

• Excellent data entry skills with a high level of accuracy and attention to detail
• Strong phone etiquette and the ability to communicate effectively with customers
• Proficient in English
• Ability to analyze customer needs and provide appropriate solutions
• Previous sales or customer service experience is preferred

Ability to work in a extremely fast paced environment. Previous experience in the green house or landscaping industry would be considered a major asset.

Appy in person with resume at 435 Lagimodiere Blvd between the hours of 9 Am and 3 Pm

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!

Job Type: Part-time

Pay: $20.00-$24.00 per hour

Benefits:

• Casual dress
• On-site parking Flexible language requirement:
• French not required

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person