Description

The Commercial Vehicle Ambassador manages the curbside and holding area for Taxi's, Ride Share & Buses and any other commercial vehicle in the managed area(s). Greets and creates a welcoming atmosphere for our customers, clients & stakeholders. They perform a variety of tasks to ensure a smooth operation of the managed area(s) for safety & efficiency, while delivering service that exceeds our customer/client's expectations. The Commercial Vehicle Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisors to ensure that safety standards and flow are met at all times. Communication through various methods including 2 way radios and ear pieces.

Key Responsibilities

• Must be flexible to work nights/days Monday-Sunday, Holidays and special events.
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as a traffic controller to direct incoming and outgoing guests to appropriate area(s).
• Use respectful communication to assist guests/customers, stakeholders & operators with their questions, problems, and concerns, relay information to Operations Manager
• Immediately report any accidents, incidents or safety concerns to Operations Manager, Supervisors & Airport Directive tool(s).
• Always communicate professionally with guests, client and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.

Skills, Knowledge and Expertise

• At least 18 years of age

• Excellent customer service and communication skills

• Ability to verbally communicate with guests, client, stakeholders & operators

• Adapt & adopt to technologies

• Able to stand for long periods of time

• Previous customer service experience, preferred

Benefits

(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group

Vacation

About Reimagined Parking

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.