Position Type: Full Time

Department: IT

Work Location: Ontario

Work Arrangement: Remote

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity: The Cyber Security Analyst plays a key role in protecting patient, partner, and corporate data within the organization’s specialty Pharmacy and Patient Support Program (PSP) operations.

This position supports the company’s information security management framework, ensuring the confidentiality, integrity, and availability of sensitive health and patient information.

A Day in the Life (What you will do here):

• Information Security Governance & Compliance

• Coordinate activities required to achieve and maintain ISO 27001 certification, including risk assessments, control documentation, evidence management, and audit preparation.

• Ensure compliance with relevant healthcare privacy and data protection regulations

• Maintain and update security policies, standards, and procedures to reflect evolving regulatory and business requirements.

• Assist in managing third-party security due-diligence reviews for technology vendors, patient-data processors, and PSP partners.

• Cyber Risk & Assessment

• Lead or facilitate annual cyber security risk assessments, identifying vulnerabilities across clinical, pharmacy, and patient-support systems.

• Work collaboratively with IT, data, and operations teams to ensure remediation actions are tracked and verified.

• Support regular internal audits and readiness reviews for both ISO 27001 and privacy compliance.

• Threat & Vulnerability Management

• Coordinate regular penetration testing and vulnerability scans with internal and external partners, ensuring findings are triaged, remediated, and verified.

• Manage relationships with external cyber security partners

• Monitor security alerts, threat intelligence feeds, and reports relevant to healthcare and pharmacy systems.

• Maintain and report on key cyber-risk metrics, vulnerabilities, and remediation progress.

• Cyber incident response co-ordination

• Collaboration & Stakeholder Engagement

• Act as the key liaison with external cyber and compliance partners, including penetration testers, auditors, and certification bodies.

• Work cross-functionally with IT, Compliance, Data Protection, and Operations to embed security controls into patient support workflows and technology platforms.

• Communicate security risks, incidents, and recommendations in business-friendly terms to leadership and program managers.

• Promote a culture of security awareness, particularly around the protection of patient data and digital patient-support tools.

• Additional duties as assigned by the manager.

What you need to ensure you are set up for success:

• Degree in Information Security, Computer Science, a related discipline, or equivalent experience
• Experience implementing and managing data Loss Prevention (DLP) for SharePoint\OneDrive
• 3+ years of Canadian work experience in information security, risk management, or compliance ideally within healthcare, pharmacy, or patient support programs.
• Experience facilitating penetration testing, audits, and vulnerability assessments.
• Strong vendor-management and communication skills.
• Relevant industry certifications
• Experience working in environments that handle PHI/PII, patient engagement platforms, or healthcare CRM systems.
• Understanding of healthcare privacy frameworks.
• Familiarity with cloud security principles (AWS, Azure, or GCP).
• High integrity, discretion, and accountability
• Strong analytical and problem-solving abilities.
• Collaborative and approachable, with the ability to engage both technical and clinical teams.
• Detail-oriented with a focus on continuous improvement.
• Passionate about advancing patient safety and trust through secure, compliant technology.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• Anticipated base salary hiring range is $70K-$80K

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you! Accommodations can be made available upon request for those candidates taking part in the selection process.