Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Position Purpose summary:
To provide Front Line service to the Ottawa Booth Centre’s clients within the context of the Centre’s overall operations, including maintaining the security of the facility and its residents.
Responsibilities client services
safety and security
support services
service /shift specific duties
CLIENT SERVICES
initiate contact with clients for the purpose of being accessible/available; identify needs; gather information to assess further areas of need; monitor progress of clients in working on goal plans; follow established procedures; refer to appropriate Centre and community resources and advocate on behalf of the client to other Centre staff or outside resources, as requested by Manager
complete accurate intake and discharge procedures with clients as needed
provide emergency assistance, as required and appropriate, e.g. meals and clothing
accept and receive monies, donations, both cash and goods. Donations of only Men’s clothing
attend staff meetings and case conferences and be prepared to offer information regarding clients and service issues
SAFETY AND SECURITY
implement appropriate emergency procedures as necessary
maintain radio contact with other residential services. This includes doing battery changes and radio checks as necessary
ensure that Centre residency guidelines are enforced impartially
implement consequence measures to sanction inappropriate behavior of clients, in accordance with established policies, procedures and guidelines
SUPPORT SERVICES
maintain such records as required (e.g. incident reports, log notes, and Bulletins in HIFIS program.)
check facilities on rounds and note maintenance concerns to the Manager of Residential Services
attend to any housekeeping duties, as indicated by service and shift duty list
participate in planning and evaluating Centre’s services and in any revision of the Centre’s services/programs
attend to duties outlined by program and Shift Statement of Duties
Workplace Hazards
May deal with angry and abusive clients
May encounter verbal abuse
May be required to deal with client overdose and other medical situations
Education And Experience Qualifications Education, Qualifications and Certifications:
Relevant post-secondary education in social work or related field
Experience And Skilled Knowledge Requirements Minimum 1- 3 years’ experience working with hard to serve population with addictions and/or mental health issues. Student placement work may be accepted in lieu of worked experience
Knowledge of client community
Knowledge of community resources
Experience administering Narcan and/or Narcan training a strong asset
Skills And Capabilities (examples Provided Below) Effective communication, both oral and written
Effective interpersonal skills
Some computer skills in word processing and database
Bilingual (English and French) an asset
Must supply a current Clear Police Reference Check for Vulnerable Sector
Hours: Casual
Hourly premium for nights and weekend
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Compensation The target hiring range for this position is $22.72 to $22.72 with a maximum of $22.72.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Position Purpose summary:
To provide Front Line service to the Ottawa Booth Centre’s clients within the context of the Centre’s overall operations, including maintaining the security of the facility and its residents.
Responsibilities client services
safety and security
support services
service /shift specific duties
CLIENT SERVICES
initiate contact with clients for the purpose of being accessible/available; identify needs; gather information to assess further areas of need; monitor progress of clients in working on goal plans; follow established procedures; refer to appropriate Centre and community resources and advocate on behalf of the client to other Centre staff or outside resources, as requested by Manager
complete accurate intake and discharge procedures with clients as needed
provide emergency assistance, as required and appropriate, e.g. meals and clothing
accept and receive monies, donations, both cash and goods. Donations of only Men’s clothing
attend staff meetings and case conferences and be prepared to offer information regarding clients and service issues
SAFETY AND SECURITY
implement appropriate emergency procedures as necessary
maintain radio contact with other residential services. This includes doing battery changes and radio checks as necessary
ensure that Centre residency guidelines are enforced impartially
implement consequence measures to sanction inappropriate behavior of clients, in accordance with established policies, procedures and guidelines
SUPPORT SERVICES
maintain such records as required (e.g. incident reports, log notes, and Bulletins in HIFIS program.)
check facilities on rounds and note maintenance concerns to the Manager of Residential Services
attend to any housekeeping duties, as indicated by service and shift duty list
participate in planning and evaluating Centre’s services and in any revision of the Centre’s services/programs
attend to duties outlined by program and Shift Statement of Duties
Workplace Hazards
May deal with angry and abusive clients
May encounter verbal abuse
May be required to deal with client overdose and other medical situations
Education And Experience Qualifications Education, Qualifications and Certifications:
Relevant post-secondary education in social work or related field
Experience And Skilled Knowledge Requirements Minimum 1- 3 years’ experience working with hard to serve population with addictions and/or mental health issues. Student placement work may be accepted in lieu of worked experience
Knowledge of client community
Knowledge of community resources
Experience administering Narcan and/or Narcan training a strong asset
Skills And Capabilities (examples Provided Below) Effective communication, both oral and written
Effective interpersonal skills
Some computer skills in word processing and database
Bilingual (English and French) an asset
Must supply a current Clear Police Reference Check for Vulnerable Sector
Hours: Casual
Hourly premium for nights and weekend
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Compensation The target hiring range for this position is $22.72 to $22.72 with a maximum of $22.72.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.