Position Profile:

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we’re looking for a Staffing Resource Centre Assistant to provide support to Staffing Resource Centre. The Resource Staffing Centre Assistant liaises daily with the designated resource persons or delegates in patient care areas to determine staffing and agency requirements.

Employment Status: Temporary Full-time
Duration: September 2026
Hours of Work: Monday through Sunday (including holidays)
Location: All Sites
Labour Group: Non Union
Reporting Relationship: Manager, Nursing Resource Team & Workforce Planning

Responsibilities:

• Liaise with staff, managers and agencies agency personnel to coordinate staffing requests and needs ensure contract obligations met.
• Ongoing communication with person(s) responsible for staffing in patient care areas with respect to relief staff requests.
• Liaise daily with the Program/Services Coordinator/Manager/Manager on call to communicate staffing needs in various patient cares, and outstanding agency requests.
• Collect and record statistics related to agency use, staffing requests from various programs, running reports, etc.
• Data Entry – accuracy – Access database
• Other duties and projects as assigned.

Qualifications:

• 2 years of hospital and scheduling experience required
• Preferred minimum five years of administrative/secretarial experience supporting management /administrative staff
• Ontario Secondary School diploma, or equivalent required
• Completion of a recognized Post-Secondary secretarial/administrative program is preferred
• Previous experience in a health care environment is an asset
• Experience in Resource Staffing or equivalent experience is an asset
• Excellent written/verbal communication skill
• Excellent computer skills (Microsoft Office -Word, Excel, Powerpoint, Access, Outlook) along with a typing speed of 40 W.P.M is required.
• Knowledge of Meditech computer system an asset (Order Entry, PCI, MOX, Meditech Skills Data Base).
• Excellent organizational skills, including the ability to prioritize and initiate work are essential
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Ability to multitask in a fast paced environment.
• Proven decision making and problem solving skills.
• Need to be resourceful and innovative.
• Ability to handle sensitive and confidential issues/information in a professional manner.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Applicants will be required to successfully complete full administrative testing, including typing speed and MS Office

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.