Client Care Coordinator, Bellbrae Animal Hospital
Top Benefits
About the role
Client Care Coordinator
Location: South of Collingwood, ON
Employment Type: Full Time
Benefits: Eligible
Bellbrae Animal Hospital is currently welcoming a full-time dependable and caring Client Care Coordinator to join our clinic. This is an exceptional opportunity for an organized, motivated, and caring individual to join us in a very important support role for the entire hospital:
Key Responsibilities
- Create a warm, low stress and welcoming environment for our patient and pet parents
- Assist veterinary technicians and other staff members with various tasks and treatments in the hospital
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures, and assisting the veterinary staff with various tasks and treatments
Key Attributes
- Compassion and nurturing attitude
- Ability to remain calm in stressful situations and adapt to changing situations
- Take initiative and work independently
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Scheduling appointments
- Admitting and discharging pet patients
What VCA Canada Offers
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
VCA Canada Bellbrae Animal Hospital is located just south of Collingwood in a modern facility nestled at the foot of Blue Mountain on 25 acres. We have been established since 1983 and have been serving the veterinary needs of this community for over 40 years. We understand and share in your love for your pets. We are here to care for life's greatest companions. Our experienced associates welcome new and recent grads, with mentoring support while you learn and grow with us. #collingwoodjobs
#vetjobs
#entryleveljobs
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
Client Care Coordinator, Bellbrae Animal Hospital
Top Benefits
About the role
Client Care Coordinator
Location: South of Collingwood, ON
Employment Type: Full Time
Benefits: Eligible
Bellbrae Animal Hospital is currently welcoming a full-time dependable and caring Client Care Coordinator to join our clinic. This is an exceptional opportunity for an organized, motivated, and caring individual to join us in a very important support role for the entire hospital:
Key Responsibilities
- Create a warm, low stress and welcoming environment for our patient and pet parents
- Assist veterinary technicians and other staff members with various tasks and treatments in the hospital
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures, and assisting the veterinary staff with various tasks and treatments
Key Attributes
- Compassion and nurturing attitude
- Ability to remain calm in stressful situations and adapt to changing situations
- Take initiative and work independently
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Scheduling appointments
- Admitting and discharging pet patients
What VCA Canada Offers
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
VCA Canada Bellbrae Animal Hospital is located just south of Collingwood in a modern facility nestled at the foot of Blue Mountain on 25 acres. We have been established since 1983 and have been serving the veterinary needs of this community for over 40 years. We understand and share in your love for your pets. We are here to care for life's greatest companions. Our experienced associates welcome new and recent grads, with mentoring support while you learn and grow with us. #collingwoodjobs
#vetjobs
#entryleveljobs
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.