Not just a job…
a community
a partnership
a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our Marketing Department located at our head office in Richmond, BC currently has opportunities for:

Marketing Services Coordinator

At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and make their lives less complicated.

The Marketing Services Coordinator is a critical position in the Marketing Services department connecting our business with our production and content teams, ensuring our projects are dealt in a timely manner and at expected quality. They oversee all print and digital projects from start to finish, ensuring these projects are received, reviewed, organized, delegated and output as planned. Excellent communication, forward thinking, project tracking and organizational skills are essential aspects of this role, as well as knowledge of print process and substrates. Graphic Design skills and understanding Marketing media production are additional assets.

Roles and Responsibilities

• Review briefing documents for completion and clarity of ask.
• Follow a regimented workflow, always looking for ways to improve efficiency. Taking initiative, drive and support change is expected in this role.
• Delegate the work, follow up and give and receive constructive feedback. Set up the flyer/catalogue allocations and manage assignments.
• Set up and manage Workfront templates for all flyers/catalogues and create assignments.
• Set up and manage flyer and TV coop ads in Surecast.
• Update and maintain flyer schedule.
• Coordinate the proofing process and quality check for all marketing services projects.
• Proof the quality of the flyer/catalogues, set up zone spreadsheets and upload final files to the print and digital vendors.
• Ensure that all deadlines are managed and met.
• Assign other Workfront projects to the Marketing services team.
• Balance a workload for Graphic Artists between flyer, digital and special projects, ensuring information is complete.
• Maintain and update Workfront proofing groups as required.
• Coordinate and schedule work with our printing vendors.
• Coordinate with stores to update signage when requested.
• Create correction notices and product recalls as quickly as possible.

The successful candidate should possess the following:

• Excellent communication skills, both written and verbal.
• Demonstrate good interpersonal skills when dealing with customers, staff & management.
• Strong problem-solving skills.
• Ability to prioritize and manage multiple projects at once while respecting associated deadlines.
• Ability to work both independently and collaboratively in a team setting.
• Solid understanding of marketing production environment and output.
• Consistently looking for ways to improve the process, having in-depth knowledge of department customers, vendors and business needs.
• Strong administrative and project tracking skills.

Education and Knowledge

• Minimum 2 years marketing production coordination, ideally in a retail environment.
• In-depth knowledge of Microsoft Office (Excel, Outlook, Teams, PowerPoint), Adobe Acrobat and Workfront, FTP clients.
• Working knowledge of Adobe CC and Transcontinental Job Assistant is an asset.

We offer advancement opportunities through our promote-from-within policies, starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge, and education.

We also offer a comprehensive benefits program including:

• Health & Wellness
• Comprehensive medical, dental, prescription drug and vision coverage for you and your family
• Helping you plan for your future with Company matched RRSPs
• Employee Discount Program
• Ongoing in-house Training & Education Courses
• Postsecondary Entrance Scholarships for you or your children
• Free confidential counselling through our Employee Family Assistance Program
• Employee Recognition Program

If you are a well-organized, self-motivated individual possessing professional customer service skills, a positive and professional attitude plus an eye for detail then we have the opportunity for you to excel!

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
If you are a well-organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!