Business Operations Coordinator Medical Affairs
About the role
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Business Operations Coordinator, Medical Affairs participates in the design, development, implementation and operation of business administration and information management processes to effectively support a PHSA Program & Services senior management and the physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data, including workload and service statistics, for internal and external reporting. Completes and submits human resources and financial documentation as required and manages recordkeeping and payment systems.
Duties/Accountabilities:
- Implements and maintains business processes pertaining to physician service/sessional contracts, salary agreements and payment mechanisms ensuring that documentation is prepared, tracked, and stored in accordance with established standards of practice. Evaluates business processes and recommends improvements.
- Provides information management support to a PHSA program or service senior management(s) by developing, interpreting and maintaining up-to-date databases, budget and expense spreadsheets and documentation for physician compensation and expense administration to meet senior management informational and decision-making needs.
- Monitors quarterly physician workload deliverables by tracking and compiling data and by investigating and reporting on variances to fulfill APP contract obligations to the Ministry of Health.
- Acts as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.
Qualifications:
A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration.
- Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways;
- Highly developed business writing and verbal communication skills with the ability to document work appropriately;
- Demonstrated ability to use database, spreadsheet and word processing software at an advanced level;
- Demonstrated ability to exercise tact, good judgment and initiative.
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Business Operations Coordinator Medical Affairs
About the role
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Business Operations Coordinator, Medical Affairs participates in the design, development, implementation and operation of business administration and information management processes to effectively support a PHSA Program & Services senior management and the physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data, including workload and service statistics, for internal and external reporting. Completes and submits human resources and financial documentation as required and manages recordkeeping and payment systems.
Duties/Accountabilities:
- Implements and maintains business processes pertaining to physician service/sessional contracts, salary agreements and payment mechanisms ensuring that documentation is prepared, tracked, and stored in accordance with established standards of practice. Evaluates business processes and recommends improvements.
- Provides information management support to a PHSA program or service senior management(s) by developing, interpreting and maintaining up-to-date databases, budget and expense spreadsheets and documentation for physician compensation and expense administration to meet senior management informational and decision-making needs.
- Monitors quarterly physician workload deliverables by tracking and compiling data and by investigating and reporting on variances to fulfill APP contract obligations to the Ministry of Health.
- Acts as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.
Qualifications:
A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration.
- Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways;
- Highly developed business writing and verbal communication skills with the ability to document work appropriately;
- Demonstrated ability to use database, spreadsheet and word processing software at an advanced level;
- Demonstrated ability to exercise tact, good judgment and initiative.
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.