Advisor, Process Excellence & Knowledge Management
About the role
Reporting to the Manager, Information and Privacy, the Advisor, Process Excellence & Knowledge Management supports the establishment and continuous improvement of Covenant Health’s privacy management program. The Advisor functions as a subject matter expertise on privacy program excellence, evaluation, and knowledge management practices. They collaborate with internal stakeholders and external partners to support compliance with the Health Information Act (HIA), Protection of Privacy Act (POPA), Access to Information Act (ATIA), and related legislation, as well as Covenant Health policies and standards. Additionally, they will lead the operationalization and continuous improvement of Manager-defined privacy processes, acting as process owner for day-to-day performance, adoption, and quality. The ideal candidate will leverage their policy expertise, program development and change management experience to operationalize workflow and develop ongoing improvement initiatives. This position is non-unionized.
- Classification: Advisor
- Union: COV OUT OF SCOPE
- Unit and Program: Privacy
- Primary Location: One Twelve Campus
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 21-MAY-2026
- Date Available: 01-JUN-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $37.12
- Maximum Hourly Salary: $55.68
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Baccalaureate degree in Legal Studies, Information Management, Business/Public Administration, Data/Analytics or related field. Minimum of five (5) years in privacy/compliance or related fields with privacy program operations exposure. Experience developing policies, SOPs, knowledge content and training materials. Experience with process mapping, workflow design and continuous improvement. Equivalencies in education and experience may be considered.
Additional Required Qualifications:
Strong understanding of HIA, POPA, ATIA (or former FOIP) and related regulatory requirements. Demonstrated ability to build dashboards, identify trends and communicate insights. Excellent public speaking, facilitation and communication skills. Proficiency with Microsoft Office Suite, SharePoint and analytics tools (e.g. Power BI, Tableau). Strong interpersonal and consultation skills. Demonstrated discretion with confidential issues. Demonstrated lead-without-authority experience, including facilitation of cross-functional working groups and coaching peers/champions. Ability to turn strategy into execution: building SOPs, training and dashboards with measurable adoption and outcomes.
Preferred Qualifications:
Certified Information Privacy Manager (CIPM) designation. Advanced presentation/facilitation skills; adept at tailoring content for executives and front-line staff. Experience in health care or regulated environments. Experience managing knowledge repositories and documentation lifecycle.
Not the right fit? Search for Advisor, Process Excellence & Knowledge Management jobs in Edmonton, AB
About Covenant Health Canada
On October 7, 2008, 16 Catholic health care facilities across Alberta came together under a single board and administration. Today, Covenant Health has a team of more than 14,000 staff, physicians and volunteers across our sites in Banff, Bonnyville, Camrose, Castor, Edmonton, Killam, Lethbridge, Medicine Hat, Mundare, St. Albert, Trochu and Vegreville.
Rooted in a tradition that is 150-years strong, our mission is carried out by inspired people—workers, physicians and volunteers—of all faiths, traditions and cultures who believe in the value of compassionate, holistic care.
We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person—body, mind and soul.
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Advisor, Process Excellence & Knowledge Management
About the role
Reporting to the Manager, Information and Privacy, the Advisor, Process Excellence & Knowledge Management supports the establishment and continuous improvement of Covenant Health’s privacy management program. The Advisor functions as a subject matter expertise on privacy program excellence, evaluation, and knowledge management practices. They collaborate with internal stakeholders and external partners to support compliance with the Health Information Act (HIA), Protection of Privacy Act (POPA), Access to Information Act (ATIA), and related legislation, as well as Covenant Health policies and standards. Additionally, they will lead the operationalization and continuous improvement of Manager-defined privacy processes, acting as process owner for day-to-day performance, adoption, and quality. The ideal candidate will leverage their policy expertise, program development and change management experience to operationalize workflow and develop ongoing improvement initiatives. This position is non-unionized.
- Classification: Advisor
- Union: COV OUT OF SCOPE
- Unit and Program: Privacy
- Primary Location: One Twelve Campus
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 21-MAY-2026
- Date Available: 01-JUN-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $37.12
- Maximum Hourly Salary: $55.68
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Baccalaureate degree in Legal Studies, Information Management, Business/Public Administration, Data/Analytics or related field. Minimum of five (5) years in privacy/compliance or related fields with privacy program operations exposure. Experience developing policies, SOPs, knowledge content and training materials. Experience with process mapping, workflow design and continuous improvement. Equivalencies in education and experience may be considered.
Additional Required Qualifications:
Strong understanding of HIA, POPA, ATIA (or former FOIP) and related regulatory requirements. Demonstrated ability to build dashboards, identify trends and communicate insights. Excellent public speaking, facilitation and communication skills. Proficiency with Microsoft Office Suite, SharePoint and analytics tools (e.g. Power BI, Tableau). Strong interpersonal and consultation skills. Demonstrated discretion with confidential issues. Demonstrated lead-without-authority experience, including facilitation of cross-functional working groups and coaching peers/champions. Ability to turn strategy into execution: building SOPs, training and dashboards with measurable adoption and outcomes.
Preferred Qualifications:
Certified Information Privacy Manager (CIPM) designation. Advanced presentation/facilitation skills; adept at tailoring content for executives and front-line staff. Experience in health care or regulated environments. Experience managing knowledge repositories and documentation lifecycle.
Not the right fit? Search for Advisor, Process Excellence & Knowledge Management jobs in Edmonton, AB
About Covenant Health Canada
On October 7, 2008, 16 Catholic health care facilities across Alberta came together under a single board and administration. Today, Covenant Health has a team of more than 14,000 staff, physicians and volunteers across our sites in Banff, Bonnyville, Camrose, Castor, Edmonton, Killam, Lethbridge, Medicine Hat, Mundare, St. Albert, Trochu and Vegreville.
Rooted in a tradition that is 150-years strong, our mission is carried out by inspired people—workers, physicians and volunteers—of all faiths, traditions and cultures who believe in the value of compassionate, holistic care.
We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person—body, mind and soul.