The Facilities Maintenance Manager is responsible for providing an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services, and processes to meet the needs of the company. They will improve upon our current maintenance program to keep Panorama owned and operated properties, as well as the commercial properties and strata common areas within our contracted buildings and facilities, looking and operating up to the highest possible standards.

Essential functions:

• Oversee, lodging maintenance and Lodging trades employees and contractors working for or on behalf of the Maintenance department.
• Provide a safe and inspired work environment for all employees and ensure the team has all the tools necessary to perform their duties.
• Ensuring the daily inspection of Panorama Employee Lodging, Resort properties, common areas and mechanical rooms.
• Maintain the individual rooms in our rental pool as well as our guests’ rental units up to and exceeding standards, that is what you would expect from a superior resort 365 days a year.
• Maintain and improve upon our preventative maintenance program for Lodging room interiors, appliances, furnishings, and all mechanical/electrical equipment.
• Accurately and promptly recover all cost associated to Strata, Rental pool owners, third party lodging, and Village Amenity expenses.
• Create, maintain, and control adequate secured storage for supplies, tools, and equipment via an inventory control program. Maintain adequate supplies for the efficient functioning of all divisions and immediate response to guest needs.
• Will be responsible to produce and control departmental and divisional budgets.
• Will be responsible for the timely process of all personnel training, discipline, scheduling, and development of departmental staff.
• Work with Employee Experience staff to hire capable and guest focused maintenance employees.
• Work along side and communicate effectively with the Homeowner Experience Supervisor, Front Desk Manager, Housekeeping Manager, Pools Manager and the entire Panorama team to maintain all buildings and equipment to a standard that will always be in keeping with our employees, guests’ and owners’ expectations.
• Planning larger scale capital projects, minimizing operational impacts and interruption.
• Other duties that may be assigned.

Experience/Requirements:

• Proven track record in managing and motivating employees, within a multi-faceted team and multi-dimensional team.
• Experience managing numerous projects and meeting predetermined deadlines
• Preferred 5 years’ experience as a Maintenance Manager in a Resort setting.
• Must have a clean health and safety record and prioritize team safety.
• Should be proficient in the use of computers, specifically Microsoft products.
• Excellent verbal and written communication skills.
• Highly organized, motivated, and committed to excellence.
• Must be physically able to access all areas of responsibility.