PURPOSE

Reporting to the Manager, Service Management, the Team Lead, Data Analytics will be responsible for designing and developing reports, dashboards and data structures to meet the organization’s business needs. This role involves collaborating with stakeholders to understand their requirements, defining the data architecture for reports, systems, and applications, and ensuring that the solutions are scalable, secure, and align with organizational goals. The individual in this position will work closely with development teams, project managers, and other stakeholders to deliver robust and efficient solutions.

DUTIES AND RESPONSIBILITIES

Technical Leadership:

• Lead and mentor a team of analysts in the design and implementation of data-driven solutions, including enterprise data architecture, advanced analytics, and workflow automation.
• Provide strategic guidance on data architecture, analytics frameworks, and governance models to ensure scalable, secure, and compliant data practices. Assign data-related tasks, review analytical outputs, and ensure alignment with business objectives, data governance standards, and industry best practices.

Data Analytics and Automation:

• Act as a Subject Matter Expert (SME) in Data Analytics and Cloud Data architecture.
• Lead the team in shaping and executing data analytics, data strategy, and architecture initiatives, while driving the migration of data and analytics workloads to the Azure Data Lakehouse. Leverage tools such as Azure Synapse Analytics, Azure Data Factory, and Databricks to deliver scalable, cloud-native solutions that enable advanced analytics and business intelligence.
• Maintain expertise in cloud technologies and collaboration tools, including M365, Power BI, Dataverse, Azure and others.
• Troubleshoot and resolve technical issues reported on solutions, ensuring effective and timely resolution.

Reporting and Documentation:

• Oversee the design and development of dashboards and scorecards to report on service delivery metrics, ensuring technical accuracy and usability.
• Guide the team in preparing and delivering periodic management reports, ensuring adherence to technical specifications and project goals.
• Ensure comprehensive and accurate documentation of data solutions and enhancements.

Business Analysis:

• Conduct business analysis to understand organizational needs and identify opportunities for process improvements and data solutions.
• Collaborate with stakeholders to define and document business requirements, ensuring alignment with data solutions and strategic objectives.
• Facilitate communication between business units and technical teams to ensure requirements are accurately captured and addressed.

Collaboration and Support:

• Guide the team in gathering and analyzing data from internal and external sources, including vendor partners, to evaluate performance.
• Support the technical measurement of key delivery metrics across various functional areas, including vendor SLA and internal OLA measures.
• Perform ad-hoc analyses as required by the Manager, Service Management.

Any other job-related duties and/or projects that may be assigned.

Minimum Requirements

Skills, Knowledge, Experience and Education

• Bachelor's degree or higher required from an accredited institution, Computer Science, Data Analytics/Science (preferred), Business, or Engineering
• 3 - 5 years of experience in a data analytics and automation role preferred.
• Demonstrated ability to analyze and interpret data, and experience with data analysis and reporting from different systems and monitoring tools
• Demonstrated advanced proficiency in M365, Data visualization, Data management Cloud technologies

Core Competencies

• Listens to and accurately captures others' expectations, ideas and concerns
• Maintains a high level of client/customer focus and an ability to analyze customer needs through soliciting, evaluating and acting upon customer feedback
• Ability to coordinate with other internal units to deliver seamless service to customers
• Ability to manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines
• Adopts methods and tools or reuses proven work to improve productivity and quality
• Excellent written and verbal communication skills
• High comfort level with performing quantitative analysis with accuracy and attention to detail
• Critical thinking and problem-solving skills
• Excellent organizational skills, adaptability to change, and deadline driven orientation
• Ability to work independently, as well as part of a team
• Skills in process mapping / business process reengineering
• Previous experience working in a real estate, property management/development or asset management environment an asset

Additional Requirements

• Prior experience with the real estate industry is an advantage

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns – and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at hrassist@morguard.com or 905 281-5967.