About the role
Who you are
- 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field
- Deep proficiency with coding languages such as Golang or Python
- Deep familiarity with container-related security best practices
- Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus
- Production experience with Kubernetes templating tools such as Helm or Kustomize
- Production experience with IAC tools such as Terraform or CloudFormation
- Production experience working with AWS and services such as IAM, S3, EC2, and EKS
- Production experience with other cloud providers such as Google Cloud and Azure is a bonus
- Production experience with database software such as PostgreSQL
- Experience with GitOps tooling such as Flux or Argo
- Experience with CI/CD such as GitHub Actions
What the job involves
- As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely
- You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting
- Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure
- Ensure reliability of multi-cloud Kubernetes clusters and pipelines
- Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications
- Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers
- Automate operations and engineering. Focus on automation so we can spend energy where it matters
- Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
About Cresta
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
About the role
Who you are
- 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field
- Deep proficiency with coding languages such as Golang or Python
- Deep familiarity with container-related security best practices
- Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus
- Production experience with Kubernetes templating tools such as Helm or Kustomize
- Production experience with IAC tools such as Terraform or CloudFormation
- Production experience working with AWS and services such as IAM, S3, EC2, and EKS
- Production experience with other cloud providers such as Google Cloud and Azure is a bonus
- Production experience with database software such as PostgreSQL
- Experience with GitOps tooling such as Flux or Argo
- Experience with CI/CD such as GitHub Actions
What the job involves
- As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely
- You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting
- Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure
- Ensure reliability of multi-cloud Kubernetes clusters and pipelines
- Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications
- Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers
- Automate operations and engineering. Focus on automation so we can spend energy where it matters
- Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
About Cresta
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.