Senior Sales Analyst

Location: Hybrid - Kingston or Toronto, ON

Empire Life is looking to hire a Senior Sales Analyst to join our Group Distribution team!

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Ensure the national goals are achieved through the collaborative, proactive and effective execution of sales activity and problem resolution.
• Ensure the effective negotiation, coordination and delivery of administrative, renewal, plan amendment and new business documentation as appropriate
• Act as key contact with distribution partners and internal stakeholders; escalate issues to management as required
• Develop and present business case to support pricing decisions; conduct risk assessment and make decisions on final pricing within defined parameters
• Provides subject matter expertise, training and mentorship to Sales Analyst Team
• Utilize knowledge of industry standards and internal processes to creatively provide solutions and timely resolution to complex issues that minimize escalation and recommends best practices to leadership
• Identify and effectively communicate stakeholder concerns and act to resolve issues; escalate as required
• Provide administrative and service support as required
• Acts as a key contact and subject matter expert on technical issues and procedures providing support for internal and external stakeholders

What we’re looking for you to have

• Completion of a University degree in Commerce, business administration or related discipline
• 5+ years work experience in group insurance/financial services industry
• Knowledge of underwriting principles and technical pricing capabilities
• Working knowledge of group products, contract provisions and administrative procedures
• Demonstrated experience in a group sales and service environment
• Knowledge of word processing, spreadsheet, email, internet and database software
• GBA or working towards
• Well-developed customer relations skills
• Ability to think logically, analyze and solve problems
• Ability to develop and maintain effective working relationships
• Ability to prioritize and balance multiple tasks or projects
• Well-developed communication, negotiation, persuasion and/or presentation skills
• Tact, diplomacy and the ability to handle confidential information
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Working conditions

• Travel required (as needed)

Beyond the salary

For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .