eCommerce Operations Coordinator
Top Benefits
About the role
eCommerce Operations Coordinator
- Date Posted: August 01, 2025
- Location: Vancouver, Canada
- Contact: careers@saxxunderwear.com
- Term: Full time, 9 month contract
SAXX Underwear Co. is looking for a eCommerce Operations Coordinator (9-month contract) to join the team based at our Vancouver office location. This is your opportunity to be part of a globally growing brand in a dynamic work environment. SAXX is proud to be Great Place to Work® Certified by the Great Place to Work® Institute!
THE ECOMMERCE OPERATIONS COORDINATOR WILL….
Support the online product catalogue for SAXX websites, and the ongoing setup and accuracy of onsite content. You will support weekly website content updates, seasonal catalogue changes, end of line (EOL) catalogue updates throughout the year, and ongoing maintenance of the PDP and PLP’s. You will work cross-functionally with the Marketing and Product teams, staying in lock step and supporting how the SAXX Brand and Product strategy come to life on the DTC websites. You are an organized team player, who loves collaborating with your team.
This is a full-time 9-month contract position.
RESPONSIBILITIES INCLUDE:
- Shopify SKU set-up, communication, and coordination of seasonal changes and launches for new products, EOL products etc.
- Supports product catalogue content; this includes briefing on the US and CA websites
- Support product merchandising, to ensure key products are prioritized throughout the customer journey
- Coordinate and support set-up onsite product bundles
- Support the UAT and launch of web enhancements
- Execute web development ticketing through JIRA
- Participate in onsite QA cross functionally, ensuring the integrity of our pricing and our online content is held to the highest standards of accuracy
- Support reporting for onsite Search and NPS and cross functionally communication takeaways
- Works on other duties as assigned. This is an ever-evolving role and adaptability will be the key to success
REQUIRED QUALIFICATIONS:
- Bachelor’s Degree or diploma in eCommerce/Marketing or related field; or equivalent years of combined education & experience
- Minimum 1 year of direct eCommerce experience (preferably Shopify)
- Expert level knowledge with Microsoft Excel and PowerPoint
- Results-oriented and process driven, with high expectations of self and team
- Excellent communication skills (oral and written)
- Ability to problem solve and seek out solutions
- Flexible team player who thrives in agile environments
- Experience in website management platforms such as Asana, JIRA and/or Trello is a plus
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At SAXX we are dedicated to building a diverse, inclusive and authentic workplace community, so if you’re excited about this role, but your past doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles.
The anticipated annual salary range for this position is $60,000 - $65,000. The final aligned upon salary will be dependent on the successful candidate’s relevant skills, experience, and job-related knowledge.
WHY WE THINK YOU’LL LOVE WORKING WITH US
- Participate in a Group RRSP matching program.
- 3 weeks paid vacation.
- Hybrid working environment.
- 4 paid days off dedicated for you to volunteer in your community and to support causes that matter to you most.
- Have your birthday off to celebrate in style.
- Free products? Yes please! Every SAXX employee receives an annual $600 credit to treat themselves and the people in their life to our premium products.
- Hang out with the cute and cuddly dogs at our headquarters (Woof!)
- Stay fueled with healthy snacks, coffee, and tea.
- Enjoy access to on-site showers, a wellness room, rooftop patio, regular social events, and exclusive perks at nearby shops and restaurants.
- Be part of a team of incredibly talented, passionate, and empowered people focused on building and innovating.
- Make an impact with your work—each person has an equal opportunity to contribute to our goals.
- Join one of the fastest-growing companies in Vancouver and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
TO APPLY…
Please forward your resume and quote eCommerce Operations Coordinator in the subject line. No phone calls please. We appreciate your interest in the role, however; only successful applicants will be contacted for an interview. Thank you for your interest in a career with SAXX.
Please keep tabs on your junk/spam folders. Our emails may end up there and we want to make sure we have the opportunity to connect with you!
About Saxx Underwear
SAXX Underwear was founded in 2006 and has offices in Vancouver, BC, and Portland, OR. Born out of the conversations that weren’t being had around men’s self-care, we’ve dedicated ourselves to challenging discomfort. We do this by designing life-changing technologies to help men feel more snug, supported, and secure. You could call this our mission, but we think of it as our obsession with comfort.
eCommerce Operations Coordinator
Top Benefits
About the role
eCommerce Operations Coordinator
- Date Posted: August 01, 2025
- Location: Vancouver, Canada
- Contact: careers@saxxunderwear.com
- Term: Full time, 9 month contract
SAXX Underwear Co. is looking for a eCommerce Operations Coordinator (9-month contract) to join the team based at our Vancouver office location. This is your opportunity to be part of a globally growing brand in a dynamic work environment. SAXX is proud to be Great Place to Work® Certified by the Great Place to Work® Institute!
THE ECOMMERCE OPERATIONS COORDINATOR WILL….
Support the online product catalogue for SAXX websites, and the ongoing setup and accuracy of onsite content. You will support weekly website content updates, seasonal catalogue changes, end of line (EOL) catalogue updates throughout the year, and ongoing maintenance of the PDP and PLP’s. You will work cross-functionally with the Marketing and Product teams, staying in lock step and supporting how the SAXX Brand and Product strategy come to life on the DTC websites. You are an organized team player, who loves collaborating with your team.
This is a full-time 9-month contract position.
RESPONSIBILITIES INCLUDE:
- Shopify SKU set-up, communication, and coordination of seasonal changes and launches for new products, EOL products etc.
- Supports product catalogue content; this includes briefing on the US and CA websites
- Support product merchandising, to ensure key products are prioritized throughout the customer journey
- Coordinate and support set-up onsite product bundles
- Support the UAT and launch of web enhancements
- Execute web development ticketing through JIRA
- Participate in onsite QA cross functionally, ensuring the integrity of our pricing and our online content is held to the highest standards of accuracy
- Support reporting for onsite Search and NPS and cross functionally communication takeaways
- Works on other duties as assigned. This is an ever-evolving role and adaptability will be the key to success
REQUIRED QUALIFICATIONS:
- Bachelor’s Degree or diploma in eCommerce/Marketing or related field; or equivalent years of combined education & experience
- Minimum 1 year of direct eCommerce experience (preferably Shopify)
- Expert level knowledge with Microsoft Excel and PowerPoint
- Results-oriented and process driven, with high expectations of self and team
- Excellent communication skills (oral and written)
- Ability to problem solve and seek out solutions
- Flexible team player who thrives in agile environments
- Experience in website management platforms such as Asana, JIRA and/or Trello is a plus
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At SAXX we are dedicated to building a diverse, inclusive and authentic workplace community, so if you’re excited about this role, but your past doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles.
The anticipated annual salary range for this position is $60,000 - $65,000. The final aligned upon salary will be dependent on the successful candidate’s relevant skills, experience, and job-related knowledge.
WHY WE THINK YOU’LL LOVE WORKING WITH US
- Participate in a Group RRSP matching program.
- 3 weeks paid vacation.
- Hybrid working environment.
- 4 paid days off dedicated for you to volunteer in your community and to support causes that matter to you most.
- Have your birthday off to celebrate in style.
- Free products? Yes please! Every SAXX employee receives an annual $600 credit to treat themselves and the people in their life to our premium products.
- Hang out with the cute and cuddly dogs at our headquarters (Woof!)
- Stay fueled with healthy snacks, coffee, and tea.
- Enjoy access to on-site showers, a wellness room, rooftop patio, regular social events, and exclusive perks at nearby shops and restaurants.
- Be part of a team of incredibly talented, passionate, and empowered people focused on building and innovating.
- Make an impact with your work—each person has an equal opportunity to contribute to our goals.
- Join one of the fastest-growing companies in Vancouver and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
TO APPLY…
Please forward your resume and quote eCommerce Operations Coordinator in the subject line. No phone calls please. We appreciate your interest in the role, however; only successful applicants will be contacted for an interview. Thank you for your interest in a career with SAXX.
Please keep tabs on your junk/spam folders. Our emails may end up there and we want to make sure we have the opportunity to connect with you!
About Saxx Underwear
SAXX Underwear was founded in 2006 and has offices in Vancouver, BC, and Portland, OR. Born out of the conversations that weren’t being had around men’s self-care, we’ve dedicated ourselves to challenging discomfort. We do this by designing life-changing technologies to help men feel more snug, supported, and secure. You could call this our mission, but we think of it as our obsession with comfort.