Top Benefits
About the role
Job Description
What is the opportunity?
Join our dynamic team at RBC Learning, where you'll play a vital role in empowering employees to achieve their full potential. Our team is dedicated to designing and delivering innovative learning experiences that drive business results and support the development of our people.
As a key member of the Learning Enablement team, you’ll help us manage our financial plan, optimize vendor portfolio and engagements, lead operational risk and regulatory compliance processes, and ensuring operational excellence across the Learning & Leadership ecosystem to enable our teams to move at pace, curating solutions that address business needs and support talent development across RBC.
Be part of a team that is shaping the future of learning and delivering the next-best skills for RBC employee career journeys.
What will you do?
Finance planning & forecasting
- Serve as Learning team’s primary finance contact, working with our Finance Department to lead the financial management, annual budget planning, monthly operating reviews and forecasts (FTE & $), including reviewing Financial and Headcount actual against plan / forecast and highlighting & addressing any risk and/or opportunities on a regular basis.
- Oversees learning budget and cost allocations, allocating business financial chargebacks, FTE cost allocation and facilitating vendor payables.
Optimize vendor portfolio and engagements
- Manage portfolio of suppliers and engagements, maintaining records, book of vendors, and ensuring compliance with RBC’s Third-Party Risk (TPR) requirements, from ‘Initiation to Termination’ of the engagement working with enterprise tools: iValua, Archer-SRMA, Questionnaires, Supplier Risk & Due Diligence Assessments, Information Reviews.
- Manages the supplier relationship ensuring: (1) timely and accurate contract initiation, approvals and registration with business and Procurement partner, (2) clear understanding and adherence to RBC’s Policies, (3) proactive escalation of non-compliance with documented details, (4) effective vendor evaluation and scorecards in partnership with Learning Business Management Leads.
Operational risk and regulatory compliance
- Represent Learning & Leadership in collaboration with HR Operational Risk & internal partners to execute and fulfill aspects of the first line of defense Operational Risk Management (ORM), Regulatory Compliance Management and Functions Compliance Oversight Programs, including risk and control identification and assessment and issues and risk event management.
- Act as a change agent to build awareness and knowledge within team, keeping Risk Owners and the HR Risk Oversight team informed on issues, opportunities and emerging risks. Participate in the Risk Manager Community Network, community of contacts across HR teams. Provide team-specific knowledge, insight on team operating environment, raise risk-based issues, document risk statements and internal control activities. Partner with 1LOD and 2LOD teams to interpret requirements and translate them into processes and controls for Learning & Leadership governance.
Operational excellence
- Lead process improvement initiatives, conducting process audits and facilitating root cause analysis to optimize the end-to-end experience for learning studio, CoE partners and business-anchored learning partners.
- Introduce and embed process governance frameworks and standard operating procedures aligned with internal controls and compliance requirements to drive consistency and a controlled environment.
- Evaluate, implement and manage systems (e.g. project management tools, content workflow platforms) to support team productivities and drive the adoption of technologies that support simplified processes.
What do you need to succeed?
Must Have
- Strong financial management and analysis skills
- Excellent collaboration and communication skills
- Attention to detail and organized self-starter
- Critical thinking & problem-solving
- Strong stakeholder management skills with the ability to work with internal/enterprise/external partners to resolve issues timely
- Experience with vendor lifecycle management, including onboarding, due diligence, risk assessments, performance and contracts
- Familiarity with risk identification, assessment, mitigation and monitoring tools and techniques within RBC
- Understanding of macro forces that could impact ops risk and regulatory compliance management for Learning and Leadership CoEs
- Experience in developing and maintaining governance frameworks
Nice to Have
- Understanding /experience in Procurement best practices
- Familiarity with applicable regulations in the Learning ecosystem
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
Job Skills
Analytical Thinking, Audits Compliance, Communication, Critical Thinking, Detail-Oriented, Financial Management Reporting, Financial Planning and Analysis (FP&A), Financial Reporting and Analysis, Industry Knowledge, Internal Controls, Knowledge Organization, Operational Efficiency, Organizational Change Management, Stakeholder Relationship Management, Team Management, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
HUMAN RESOURCES & BMCC
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-27
Application Deadline:
2025-11-10
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
Join our dynamic team at RBC Learning, where you'll play a vital role in empowering employees to achieve their full potential. Our team is dedicated to designing and delivering innovative learning experiences that drive business results and support the development of our people.
As a key member of the Learning Enablement team, you’ll help us manage our financial plan, optimize vendor portfolio and engagements, lead operational risk and regulatory compliance processes, and ensuring operational excellence across the Learning & Leadership ecosystem to enable our teams to move at pace, curating solutions that address business needs and support talent development across RBC.
Be part of a team that is shaping the future of learning and delivering the next-best skills for RBC employee career journeys.
What will you do?
Finance planning & forecasting
- Serve as Learning team’s primary finance contact, working with our Finance Department to lead the financial management, annual budget planning, monthly operating reviews and forecasts (FTE & $), including reviewing Financial and Headcount actual against plan / forecast and highlighting & addressing any risk and/or opportunities on a regular basis.
- Oversees learning budget and cost allocations, allocating business financial chargebacks, FTE cost allocation and facilitating vendor payables.
Optimize vendor portfolio and engagements
- Manage portfolio of suppliers and engagements, maintaining records, book of vendors, and ensuring compliance with RBC’s Third-Party Risk (TPR) requirements, from ‘Initiation to Termination’ of the engagement working with enterprise tools: iValua, Archer-SRMA, Questionnaires, Supplier Risk & Due Diligence Assessments, Information Reviews.
- Manages the supplier relationship ensuring: (1) timely and accurate contract initiation, approvals and registration with business and Procurement partner, (2) clear understanding and adherence to RBC’s Policies, (3) proactive escalation of non-compliance with documented details, (4) effective vendor evaluation and scorecards in partnership with Learning Business Management Leads.
Operational risk and regulatory compliance
- Represent Learning & Leadership in collaboration with HR Operational Risk & internal partners to execute and fulfill aspects of the first line of defense Operational Risk Management (ORM), Regulatory Compliance Management and Functions Compliance Oversight Programs, including risk and control identification and assessment and issues and risk event management.
- Act as a change agent to build awareness and knowledge within team, keeping Risk Owners and the HR Risk Oversight team informed on issues, opportunities and emerging risks. Participate in the Risk Manager Community Network, community of contacts across HR teams. Provide team-specific knowledge, insight on team operating environment, raise risk-based issues, document risk statements and internal control activities. Partner with 1LOD and 2LOD teams to interpret requirements and translate them into processes and controls for Learning & Leadership governance.
Operational excellence
- Lead process improvement initiatives, conducting process audits and facilitating root cause analysis to optimize the end-to-end experience for learning studio, CoE partners and business-anchored learning partners.
- Introduce and embed process governance frameworks and standard operating procedures aligned with internal controls and compliance requirements to drive consistency and a controlled environment.
- Evaluate, implement and manage systems (e.g. project management tools, content workflow platforms) to support team productivities and drive the adoption of technologies that support simplified processes.
What do you need to succeed?
Must Have
- Strong financial management and analysis skills
- Excellent collaboration and communication skills
- Attention to detail and organized self-starter
- Critical thinking & problem-solving
- Strong stakeholder management skills with the ability to work with internal/enterprise/external partners to resolve issues timely
- Experience with vendor lifecycle management, including onboarding, due diligence, risk assessments, performance and contracts
- Familiarity with risk identification, assessment, mitigation and monitoring tools and techniques within RBC
- Understanding of macro forces that could impact ops risk and regulatory compliance management for Learning and Leadership CoEs
- Experience in developing and maintaining governance frameworks
Nice to Have
- Understanding /experience in Procurement best practices
- Familiarity with applicable regulations in the Learning ecosystem
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
Job Skills
Analytical Thinking, Audits Compliance, Communication, Critical Thinking, Detail-Oriented, Financial Management Reporting, Financial Planning and Analysis (FP&A), Financial Reporting and Analysis, Industry Knowledge, Internal Controls, Knowledge Organization, Operational Efficiency, Organizational Change Management, Stakeholder Relationship Management, Team Management, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
HUMAN RESOURCES & BMCC
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-27
Application Deadline:
2025-11-10
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.