Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

• CFLS is a caring company who values our staff.
• CFLS is local and is part of the community.
• CFLS is a full-service fire protection contractor.
• A great working environment with opportunities for career advancement.
• Comprehensive Group benefits.
• Educational assistance program.
• Employee referral bonus program.
• Social events: Building camaraderie and fostering a sense of community is essential.

Job Description

The Network & Infrastructure Technical Lead is responsible for the planning, implementation, maintenance, and support of the organization’s IT infrastructure, with a strong focus on networking, virtualization, cloud services, and systems reliability. This role will act as the primary technical expert for infrastructure and networking solutions. While this is not a people-management role, it requires a high level of independent technical expertise, problem-solving ability, and cross-departmental collaboration.

The Technical Lead will ensure that IT infrastructure is secure, stable, and scalable to support the organization’s operations. The role will also provide technical guidance on infrastructure-related projects and support the Manager of IT in driving technology initiatives.

Task & Responsibilities:

Network & Infrastructure Management:

• Design, implement, and support secure and reliable network infrastructures, including LAN, WAN, VPN, Wi-Fi, and firewall solutions.
• Administer and optimize network equipment (switches, routers, firewalls, wireless access points).
• Oversee infrastructure upgrades, migrations, and new implementations to align with business needs and industry best practices.
• Monitor network performance, troubleshoot issues, and proactively resolve potential outages or bottlenecks.
• Maintain and optimize virtualization platforms (VMware, Hyper-V, or similar).

Cloud & Virtualization

• Deploy, maintain, and support cloud-based solutions (Microsoft Azure, AWS, or equivalent).
• Manage hybrid cloud environments, including identity and access management.
• Ensure data backups, disaster recovery, and business continuity plans are implemented and tested regularly.

Security & Compliance

• Ensure networks and infrastructure systems comply with company policies, industry regulations, and cybersecurity standards.
• Implement and monitor network and infrastructure security controls such as firewalls, intrusion detection/prevention, and patch management.
• Conduct regular vulnerability assessments and coordinate remediation activities.

Technical Leadership & Collaboration

• Act as the subject matter expert (SME) for networking and infrastructure technologies.
• Provide technical input on IT projects, infrastructure upgrades, and system integrations.
• Collaborate with IT peers, application teams, and business stakeholders to ensure IT infrastructure supports organizational goals.
• Support and coordinate with external vendors, service providers, and contractors when required.

Operations & Support

• Strong Project management skills are required
• Provide 3rd-level support for escalated technical issues related to infrastructure and networking.
• Maintain detailed documentation of configurations, processes, and procedures.
• Track and report on infrastructure performance, incidents, and service levels to the Manager of IT.
• Support system patching, updates, and hardware lifecycle management.

Technical Skills & Certifications

Certification, or ability to demonstrate 5+ years experience in these areas is required:

• Strong knowledge of Microsoft Office networking and infrastructure.
• Hands-on experience with enterprise-level networking (LAN/WAN/VPN/Wi-Fi, routing, switching, firewall administration).
• Experience with Microsoft Active Directory, Group Policy, and DNS/DHCP.
• Strong understanding of virtualization technologies (VMware, Hyper-V, or equivalent).
• Knowledge of cloud platforms such as Microsoft Azure or AWS.
• Familiarity with backup and disaster recovery solutions.
• Network certification (CCNA, CCNP, or equivalent).
• Virtualization certification (VMware VCP, Microsoft Hyper-V).
• Cloud certification (Microsoft Azure Administrator, AWS Certified Solutions Architect, or similar).

Qualifications

• College diploma or bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.

• Minimum 5–7 years of progressive IT infrastructure and networking experience.

• Demonstrated experience managing and supporting enterprise-level infrastructure environments.

• Proven experience troubleshooting complex network and system issues.

• Exposure to IT project work, migrations, and technology upgrades.

• Strong analytical and problem-solving skills with a detail-oriented mindset.

• Ability to work independently and take ownership of infrastructure initiatives.

• Excellent communication and collaboration skills to work with technical and non-technical stakeholders.

• High degree of professionalism, with the ability to handle sensitive issues with discretion.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience with cybersecurity frameworks and compliance standards.

• Knowledge of monitoring and logging tools (SolarWinds, PRTG, or similar).

• Experience in multi-site infrastructure support.

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at aoda@classicfls.com