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Customer Support Specialist

Hybrid
Markham, Ontario
Senior Level
part_time

About the role

Position: Customer Support Specialist

Location: Markham

Salary: $30 per hour

Schedule: Hybrid - 3 days in office / 2 days remote

Job Type: 1-year contract with strong potential to go permanent

Posting Type: Open Vacancy

Are you passionate about delivering amazing customer experiences? Our client is looking for a Customer Support Specialist to join their dynamic team in Markham. Be the friendly, professional voice customers rely on-resolving inquiries, processing orders, and leaving a positive impression with every interaction. Make an impact, help customers succeed, and keep the team running smoothly!

What You'll Do:

  • Handle high-volume calls and emails with professionalism and care.

  • Process orders accurately and follow through to resolution.

  • Assist new customers and support online ordering.

  • Collaborate with teams to enhance the customer experience.

  • Maintain high service standards.

What We're Looking For:

  • Post-secondary education.

  • Contact centre experience seen as an asset.

  • Knowledge of SAP ECC or similar systems.

  • Team player with attention to detail and tech-savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!

Please send a Word version of your resume to Angela Quinlan at angela.quinlan@quantum.ca . REFER A TEMP HIRE AND EARN A BONUS! For details, click here.

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#tor1

About Quantum Management Services Ltd.

Staffing and Recruiting
201-500

Where instinct meets experience.

At Quantum, our mission is to help clients and candidates strive for better. Better opportunities, better market insights and a better fit for the long run. As experts in specialized recruitment, we work with leading companies across Canada and the U.S. placing over 1,700 professionals in permanent roles annually and employing 2,500 temporary employees and contractors every single week.

By forging deeply human connections and combining tenacity with collaboration, our people drive for success in each individual role.

From support to executive level, we’re at your side for every step.

Tap into our expansive reach and explore what’s possible.

CNESST Permit No.: AP-2000158 & AR-2000157