Service & Inspection Coordinator
About the role
Star Life Fire & Safety is a family owned and operated company providing industry-leading fire detection, fire protection, and fire suppression services for industrial, residential and commercial clients. The company serves customers across Easter and Northern Ontario, both in the public and provate sector supporting a wide range of facilities and business environments. Star Life Fire & Safety focuses on reliable, compliant, and high-quality service to help organizations protect people, property, and assets.
Star Life is currently seeking a motivated and organized Service & Inspection Coordinator to join our growing team in Ottawa.
As a Service Coordinator, you will play a key role in supporting a key client and our field operations by scheduling technicians, coordinating service and inspection appointments, communicating with clients, and ensuring work is completed efficiently and accurately. This position requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities
Schedule and coordinate service, inspection, and maintenance work.
Communicate with clients to arrange appointments and provide updates.
Complete updates to client equipment inventory lists on new contracts.
Dispatch technicians and adjust schedules as priorities change.
Review work orders, inspection reports, and service documentation for accuracy.
Coordinate with technicians, subcontractors, and suppliers as required.
Support invoicing and administrative processes.
Maintain accurate service records and documentation.
Provide exceptional customer service while helping resolve scheduling and service-related issues.
Qualifications
Previous experience in service coordination, dispatching, scheduling, or a similar administrative role.
Strong organizational and multitasking skills. Excellent communication and customer service abilities.
Proficiency with Microsoft Office and computer-based scheduling software.
Experience in the fire protection, construction, mechanical, or service industry is considered an asset.
Ability to work independently while contributing to a team environment.
Not the right fit? Search for Service & Inspection Coordinator jobs in Ottawa, Ontario, Canada
About Star Life Fire and Safety
Star Life Fire & Safety offers industry leading fire detection, fire protection and fire suppression services for the industrial and commercial sectors in Ottawa-Gatineau, Brockville and Kingston as well as Northern Ontario.
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Service & Inspection Coordinator
About the role
Star Life Fire & Safety is a family owned and operated company providing industry-leading fire detection, fire protection, and fire suppression services for industrial, residential and commercial clients. The company serves customers across Easter and Northern Ontario, both in the public and provate sector supporting a wide range of facilities and business environments. Star Life Fire & Safety focuses on reliable, compliant, and high-quality service to help organizations protect people, property, and assets.
Star Life is currently seeking a motivated and organized Service & Inspection Coordinator to join our growing team in Ottawa.
As a Service Coordinator, you will play a key role in supporting a key client and our field operations by scheduling technicians, coordinating service and inspection appointments, communicating with clients, and ensuring work is completed efficiently and accurately. This position requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities
Schedule and coordinate service, inspection, and maintenance work.
Communicate with clients to arrange appointments and provide updates.
Complete updates to client equipment inventory lists on new contracts.
Dispatch technicians and adjust schedules as priorities change.
Review work orders, inspection reports, and service documentation for accuracy.
Coordinate with technicians, subcontractors, and suppliers as required.
Support invoicing and administrative processes.
Maintain accurate service records and documentation.
Provide exceptional customer service while helping resolve scheduling and service-related issues.
Qualifications
Previous experience in service coordination, dispatching, scheduling, or a similar administrative role.
Strong organizational and multitasking skills. Excellent communication and customer service abilities.
Proficiency with Microsoft Office and computer-based scheduling software.
Experience in the fire protection, construction, mechanical, or service industry is considered an asset.
Ability to work independently while contributing to a team environment.
Not the right fit? Search for Service & Inspection Coordinator jobs in Ottawa, Ontario, Canada
About Star Life Fire and Safety
Star Life Fire & Safety offers industry leading fire detection, fire protection and fire suppression services for the industrial and commercial sectors in Ottawa-Gatineau, Brockville and Kingston as well as Northern Ontario.