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American Income Life Insurance Company logo

Remote Customer Service Agent

Remote
Vancouver, British Columbia
Mid Level
full_time

About the role

We’re seeking a motivated individual with strong customer service and communication skills to join one of the nation’s leading supplemental benefits organizations , proudly serving families for over 65 years . As we continue to expand across new territories, we’re looking for dedicated professionals who are ready to grow with us and make a real impact.

What You’ll Do

  • Assist clients by providing clear information on products, coverage options, and benefits
  • Respond to customer inquiries and ensure a positive client experience
  • Stay up to date on our evolving portfolio of products and services
  • Review existing client plans to identify ways to improve coverage or reduce costs

What We’re Looking For

  • Experience in customer service, sales, or client relations preferred
  • Strong ability to build relationships and connect with people
  • Organized, adaptable, and able to manage multiple priorities
  • Professional, positive, and motivated demeanor
  • Excellent written and verbal communication skills

Ideal Candidate Traits

  • Entrepreneurial mindset with a drive to succeed
  • Team player who thrives in a collaborative environment
  • Confident communicator with a proactive approach

What We Offer

  • Comprehensive hands-on training and mentorship
  • Weekly pay, performance bonuses, and residual income opportunities
  • Company-paid travel and recognition programs
  • 100% remote position with flexible scheduling

Apply today to discover how you can build a rewarding, long-term career helping families protect what matters most — all while enjoying the freedom and flexibility of remote work.

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About American Income Life Insurance Company

Insurance
5001-10,000

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.

The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.

American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)

A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).

American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.

If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.