Parts Journeyperson / Counter Sales
Top Benefits
About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Finning is seeking a solution focused Parts Journeyperson – Counter Sales to join our dynamic team in Regina. This role is responsible for providing exceptional parts & inventory service to our customers; you will troubleshoot, collaborate and effectively handle parts orders via phone, walk-in or email.
What’s In It For You?
-
$32.31 – $37.41 depending on experience
-
Overtime hours may be available
-
Industry leading Employer paid benefits
-
Employee Share Purchase Plan options
-
RRSP and Retirement Plan options
-
Boot Allowance
-
Employee Rewards – exclusive access to discounts and perks
-
CAT Dealer grade training
If you embrace challenges, are customer focused and thrive in an environment that values hard work and integrity, with ample opportunities for growth and development, Finning Canada may be the next opportunity for you.
Job Description:
-
Support all parts functions including parts sales, sourcing and ordering used parts; Inventory control
-
Develop and maintain customer relationships through front counter sales and shop parts sales
-
Pulling customer and branch parts orders, processing parts credits and Core inspections
-
Sorting and binning incoming stock, packing and labeling parts orders for shipment
-
Participate in parts related special projects and assignments, call quality and performance initiatives as required Support and engagement in all Health and Safety related activities
-
Support in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities
Other functions may include but are not limited to:
- NEP sourcing of CAT and non-CAT parts
- Hydraulic Hose building
- Procurement of non-CAT parts
- Managing backordered parts
Qualifications:
- Journeyperson Parts Certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge. Red Seal would be considered an asset
- A high performance, positive attitude and the ability to build and maintain respectful working relationships
- Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
- Ability to deal with difficult situations and potentially unhappy customers
- Capable of working with minimal supervision
- Computer literacy with applicable software knowledge along with shop parts experience
- Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Landmark Smart Office, and the MS Office Package will be considered assets
Important Details:
- This position is based in Regina on a Monday – Friday schedule
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
Parts Journeyperson / Counter Sales
Top Benefits
About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Finning is seeking a solution focused Parts Journeyperson – Counter Sales to join our dynamic team in Regina. This role is responsible for providing exceptional parts & inventory service to our customers; you will troubleshoot, collaborate and effectively handle parts orders via phone, walk-in or email.
What’s In It For You?
-
$32.31 – $37.41 depending on experience
-
Overtime hours may be available
-
Industry leading Employer paid benefits
-
Employee Share Purchase Plan options
-
RRSP and Retirement Plan options
-
Boot Allowance
-
Employee Rewards – exclusive access to discounts and perks
-
CAT Dealer grade training
If you embrace challenges, are customer focused and thrive in an environment that values hard work and integrity, with ample opportunities for growth and development, Finning Canada may be the next opportunity for you.
Job Description:
-
Support all parts functions including parts sales, sourcing and ordering used parts; Inventory control
-
Develop and maintain customer relationships through front counter sales and shop parts sales
-
Pulling customer and branch parts orders, processing parts credits and Core inspections
-
Sorting and binning incoming stock, packing and labeling parts orders for shipment
-
Participate in parts related special projects and assignments, call quality and performance initiatives as required Support and engagement in all Health and Safety related activities
-
Support in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities
Other functions may include but are not limited to:
- NEP sourcing of CAT and non-CAT parts
- Hydraulic Hose building
- Procurement of non-CAT parts
- Managing backordered parts
Qualifications:
- Journeyperson Parts Certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge. Red Seal would be considered an asset
- A high performance, positive attitude and the ability to build and maintain respectful working relationships
- Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
- Ability to deal with difficult situations and potentially unhappy customers
- Capable of working with minimal supervision
- Computer literacy with applicable software knowledge along with shop parts experience
- Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Landmark Smart Office, and the MS Office Package will be considered assets
Important Details:
- This position is based in Regina on a Monday – Friday schedule
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.