YEK’AUTW Support Worker
About the role
Are you a self-starter with a passion for supporting Indigenous peoples navigating systems of justice, housing, and healing?
The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking a Community Justice Support Worker who will support Indigenous community members – referred to as Family Members – who are at-risk or unhoused and navigating the Criminal Justice System. This position focuses on holistic, culturally grounded support through advocacy, land-based healing, and the co-creation of a Housing Transitions Justice Model.
The role involves direct support to Family Members, system navigation, collaboration with community partners, and meaningful contributions to program development. It is grounded in Indigenous ways of being and guided by the Indigenous seasonal calendar, and land-based approaches to healing and justice.
Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.
Application Submission: You are required to submit a resume and cover letter that highlights Indigenous ancestry, Indigenous community/organization involvements, education, certification, demonstrated experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens.
Applications missing this will be automatically screened out of the selection process
Job Details:
Position Type: Full Time, 40 hours per week
Salary / Wage: $28.84 to $30.00 per hour
Start Date: Dependent on receiving a “clearance letter” from the Criminal Record Review Program for working with Vulnerable Adults
Deliverables:
Program Development & Cultural Support
- Facilitate regular focus groups with Family Members to help shape the Justice Program’s design and delivery
- Support the development of a Housing Transitions Justice Model in collaboration with Family Members and community partners
- Create housing and employment readiness tools for incarcerated Family Members preparing for release, and support re-entry planning
- Contribute to the design of a contingency fund that reflects the lived realities and needs of Family Members
- Help integrate land-based healing and cultural teachings into all aspects of the Justice Program
Direct Support to Family Members
- Complete intakes with new Family Members participating in the program
- Visit incarcerated Family Members to maintain connection, offer advocacy, and assist with pre-release planning
- Accompany Family Members to key appointments such as court dates, legal consultations, and support services
- Support Family Members in reconnecting with their home territories and extended family, including stays at ACEH’s Family Reunification Townhouse
- Provide transportation to healing and community events using the ACEH van or personal vehicle (with mileage reimbursement)
System Navigation & Community Engagement
- Build and maintain relationships with justice and housing organizations such as the John Howard Society, BCGNFC, Salvation Army, and others
- Collaborate with MCFD and related agencies to support Indigenous single parents involved in both the child welfare and justice systems
- Work alongside other ACEH teams—Housing, CAIS, Land-Based Healing, Youth—to ensure wraparound supports for members of the YEK’AUTW (Place of Hope) Cohort
- Coordinate with internal program managers to support referrals, independent living readiness, and access to housing, employment, and cultural supports
Reporting & Administrative Responsibilities
- Document daily case notes using CAMS, ACEH’s case management system, and maintain timely, accurate records
- Contribute to program reporting and evaluation, including quarterly reports for funders and internal updates
- Participate in team trainings and internal knowledge-sharing sessions, including presenting at quarterly in-service trainings when needed
- Assist with additional duties or community gatherings as required by the Justice Program Manager or the Director of Community Engagement, Protocol and Justice
Qualifications & Education:
Required
- Minimum 2 years’ experience in community support work, justice-related services, or advocacy.
- Experience working with the Indigenous communities, particularly those who are unhoused.
- Knowledge of the criminal justice system, including support of individuals involved with corrections or courts.
- Experience or personal insights working with people with disabilities, lived experience, and addictions are considered assets.
- This position requires a valid driver's license and working vehicle.
- Required to consent to the Ministry of Justice Criminal Record Check for Working with Vulnerable Adults.
Preferred
- Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs considered an asset.
- Preferred Naloxone Overdose Training and Certification.
- Preferred First Aid Certification.
- Preferred Non-Violent Crisis Intervention.
Preferred Skills & Values
- Strong knowledge of the impacts of colonization, including but not limited to intergenerational trauma, Residential Schools, the Sixties Scoop, and other oppressive systems.
- Familiarity with Indigenous protocols, local language, cultural practices; ability to engage respectfully in territory-specific ways of being.
- Ability to work holistically, professionally, and without judgment across diverse lived experiences
- Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people's overall health, well-being, and quality of life.
- Personal insights into working with people who are unhoused.
- Skilled at responding to unexpected events and assessing high-risk situations with grounded decision making and crisis intervention techniques.
- Ability to balance multiple priorities in a fast-paced, dynamic, community-led environment.
- Collaborative, strengths-based communicator with the ability to listen, ask questions for clarification and implement resolution.
- Able to communicate in writing with clarity, care, and thoughtful structure.
Working Conditions
- Some duties involve driving to different locations, including correctional facilities, ACEH Housing locations, or community gatherings.
- This position is based in lkin territory (Victoria, B.C) and requires in-person presence at ACEH sites and programs.
- Flexible hours may be required, including evenings and weekends.
Preference will be given to qualified candidates with First Nations, Inuit, or Metis ancestry. The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its employees, we encourage members of the 2SLGBTQQIA+ community to apply.
About Aboriginal Coalition to End Homelessness
The Aboriginal Coalition to End Homelessness (ACEH) works collaboratively with the Greater Victoria Coalition to End Homelessness to create a culturally-specific approach to Aboriginal (First Nations, Inuit, and Métis) homelessness on the traditional Coast Salish, Nuu-chah-nulth and Kwakwaka'wakw territories. Evan James designed our logo (profile picture); a representation of our work, symbolized by the Coast Salish Big House. The four posts of the Big House are the foundation and the strategies that guide us:
- Housing & Shelter
- Governance, Policy & Resources
- Community-Building
- Support Servicesbig house illustration
ACEH is an island-wide coalition that creates a space for the voices of Aboriginal community members who are experiencing homelessness. We are committed to ending Aboriginal homelessness on our traditional territories
YEK’AUTW Support Worker
About the role
Are you a self-starter with a passion for supporting Indigenous peoples navigating systems of justice, housing, and healing?
The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking a Community Justice Support Worker who will support Indigenous community members – referred to as Family Members – who are at-risk or unhoused and navigating the Criminal Justice System. This position focuses on holistic, culturally grounded support through advocacy, land-based healing, and the co-creation of a Housing Transitions Justice Model.
The role involves direct support to Family Members, system navigation, collaboration with community partners, and meaningful contributions to program development. It is grounded in Indigenous ways of being and guided by the Indigenous seasonal calendar, and land-based approaches to healing and justice.
Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.
Application Submission: You are required to submit a resume and cover letter that highlights Indigenous ancestry, Indigenous community/organization involvements, education, certification, demonstrated experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens.
Applications missing this will be automatically screened out of the selection process
Job Details:
Position Type: Full Time, 40 hours per week
Salary / Wage: $28.84 to $30.00 per hour
Start Date: Dependent on receiving a “clearance letter” from the Criminal Record Review Program for working with Vulnerable Adults
Deliverables:
Program Development & Cultural Support
- Facilitate regular focus groups with Family Members to help shape the Justice Program’s design and delivery
- Support the development of a Housing Transitions Justice Model in collaboration with Family Members and community partners
- Create housing and employment readiness tools for incarcerated Family Members preparing for release, and support re-entry planning
- Contribute to the design of a contingency fund that reflects the lived realities and needs of Family Members
- Help integrate land-based healing and cultural teachings into all aspects of the Justice Program
Direct Support to Family Members
- Complete intakes with new Family Members participating in the program
- Visit incarcerated Family Members to maintain connection, offer advocacy, and assist with pre-release planning
- Accompany Family Members to key appointments such as court dates, legal consultations, and support services
- Support Family Members in reconnecting with their home territories and extended family, including stays at ACEH’s Family Reunification Townhouse
- Provide transportation to healing and community events using the ACEH van or personal vehicle (with mileage reimbursement)
System Navigation & Community Engagement
- Build and maintain relationships with justice and housing organizations such as the John Howard Society, BCGNFC, Salvation Army, and others
- Collaborate with MCFD and related agencies to support Indigenous single parents involved in both the child welfare and justice systems
- Work alongside other ACEH teams—Housing, CAIS, Land-Based Healing, Youth—to ensure wraparound supports for members of the YEK’AUTW (Place of Hope) Cohort
- Coordinate with internal program managers to support referrals, independent living readiness, and access to housing, employment, and cultural supports
Reporting & Administrative Responsibilities
- Document daily case notes using CAMS, ACEH’s case management system, and maintain timely, accurate records
- Contribute to program reporting and evaluation, including quarterly reports for funders and internal updates
- Participate in team trainings and internal knowledge-sharing sessions, including presenting at quarterly in-service trainings when needed
- Assist with additional duties or community gatherings as required by the Justice Program Manager or the Director of Community Engagement, Protocol and Justice
Qualifications & Education:
Required
- Minimum 2 years’ experience in community support work, justice-related services, or advocacy.
- Experience working with the Indigenous communities, particularly those who are unhoused.
- Knowledge of the criminal justice system, including support of individuals involved with corrections or courts.
- Experience or personal insights working with people with disabilities, lived experience, and addictions are considered assets.
- This position requires a valid driver's license and working vehicle.
- Required to consent to the Ministry of Justice Criminal Record Check for Working with Vulnerable Adults.
Preferred
- Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs considered an asset.
- Preferred Naloxone Overdose Training and Certification.
- Preferred First Aid Certification.
- Preferred Non-Violent Crisis Intervention.
Preferred Skills & Values
- Strong knowledge of the impacts of colonization, including but not limited to intergenerational trauma, Residential Schools, the Sixties Scoop, and other oppressive systems.
- Familiarity with Indigenous protocols, local language, cultural practices; ability to engage respectfully in territory-specific ways of being.
- Ability to work holistically, professionally, and without judgment across diverse lived experiences
- Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people's overall health, well-being, and quality of life.
- Personal insights into working with people who are unhoused.
- Skilled at responding to unexpected events and assessing high-risk situations with grounded decision making and crisis intervention techniques.
- Ability to balance multiple priorities in a fast-paced, dynamic, community-led environment.
- Collaborative, strengths-based communicator with the ability to listen, ask questions for clarification and implement resolution.
- Able to communicate in writing with clarity, care, and thoughtful structure.
Working Conditions
- Some duties involve driving to different locations, including correctional facilities, ACEH Housing locations, or community gatherings.
- This position is based in lkin territory (Victoria, B.C) and requires in-person presence at ACEH sites and programs.
- Flexible hours may be required, including evenings and weekends.
Preference will be given to qualified candidates with First Nations, Inuit, or Metis ancestry. The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its employees, we encourage members of the 2SLGBTQQIA+ community to apply.
About Aboriginal Coalition to End Homelessness
The Aboriginal Coalition to End Homelessness (ACEH) works collaboratively with the Greater Victoria Coalition to End Homelessness to create a culturally-specific approach to Aboriginal (First Nations, Inuit, and Métis) homelessness on the traditional Coast Salish, Nuu-chah-nulth and Kwakwaka'wakw territories. Evan James designed our logo (profile picture); a representation of our work, symbolized by the Coast Salish Big House. The four posts of the Big House are the foundation and the strategies that guide us:
- Housing & Shelter
- Governance, Policy & Resources
- Community-Building
- Support Servicesbig house illustration
ACEH is an island-wide coalition that creates a space for the voices of Aboriginal community members who are experiencing homelessness. We are committed to ending Aboriginal homelessness on our traditional territories