Position Overview

The incumbent performs a variety of tasks relating to the registration, admission and communication of in-patients and out-patients for Hospital Services.

Experience

• One-year direct receptionist experience with patients and public contact in a health care setting required.
• Experience with various types of filing systems required.

Education (Degree/Diploma/Certificate)

• Grade 12 education.
• Medical Terminology Certificate required.
• Successful completion of a recognized program for Medical Administrative Assistant/Health Care Access Services, Unit Clerk, or the first year of a recognized Health Information Management Professional required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of Windows, email and database applications required.
• Knowledge and ability to operate equipment including Fax Machine, printers, embosser, imprinter etc., required.
• Keyboarding speed – minimum 40 wpm.
• Familiarity with statistics and general accounting would be an asset.
• Accuracy and thoroughness.
• Demonstrates effective and courteous communication skills in the English Language.
• Effective interpersonal skills in dealing with all levels of employees, patients and the general public.
• Ability to work with a minimal supervision, demonstrating flexibility and independence in planning work.
• Ability to keep current with technology and to problem-solve equipment breakdown and reporting.
• Other duties as assigned.

Physical Requirements

Not Applicable