Join Sazerac as a Customer Service Representative supporting our Canada business. In this role, you’ll work closely with customers, distributors, and internal teams to ensure accurate order processing and exceptional service delivery. You’ll play a key role in maintaining strong customer relationships, resolving order-related issues, and supporting uninterrupted product flow in a fast-paced environment. This is a great opportunity for someone who enjoys problem-solving, collaboration, and delivering best-in-class customer support.

What You’ll Do:

• Process customer orders accurately and maintain customer account information
• Partner with internal teams and distributors to resolve order and shipment issues
• Support uninterrupted product flow by coordinating closely with operations and supply chain teams
• Deliver responsive, professional customer service to both external and internal partners
• Maintain accurate records and assist with process improvements to enhance service levels

Required:

• High school diploma or equivalent required; Bachelor’s degree preferred
• 1+ year of experience in customer service, operations, or a fast-paced business environment
• Strong communication, organizational, and problem-solving skills
• Proficiency with Microsoft Office tools, including Excel, Word, and Outlook
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work full-time onsite

Preferred:

• Experience with manufacturing, ERP, or order management systems
• Experience in consumer packaged goods (CPG), beverage, or related industries
• Strong analytical and customer relationship management skills

#LI-TH1