Special Events & Promotions Department

Hybrid

Full Time, Contract (18 Months)

Level 7

Requisition Number: SEP-2025-001

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview Reporting to the Manager, Events, the Associate Manager, Events is responsible for the execution of select Covenant House signature events (Sleep Out Events & Guts Glory) and some high-profile third-party events. They ensure these events are successfully run by overseeing operational details, managing internal and external stakeholders and inspiring volunteers. They must possess solid oral and written communication, negotiation, and interpersonal skills. This person is collaborative, self-motivated, enthusiastic and passionate about the cause.

We are currently recruiting for 1 Full-time Contract, Associate Manager, Events. This is a maternity leave replacement position within the organization.

Responsibilities:

Fundraising/Stewardship

• Works with the Manager, Events to implement current recognition program and ensure that donors and prospects are stewarded appropriately
• Acts as a fundraising coach for event participants to ensure that they can reach their personal/team goals
• Conducts House tours for event participants, donors and sponsors
• Cultivate and steward relationships with key partners, vendors, sponsors and participants
• Tracks participant and donor activities in the CRM (Rasier’s Edge)

Event/Project Management

• Serves as the primary contact for signature events and supports all fundraising activities and logistics
• Develops creative brief, tactical brief and work back schedules needed for signature events and ensures that all timelines are met
• Responsible for implementation and execution of event plans
• Conducts research and negotiates with event vendors for optimum service and pricing
• Secures insurance for venues and any additional licensing requirements
• Works with internal teams to manage event content, including event messaging, fundraising toolkits, and event programming
• Manages and attends third party events as assigned

Strategic Planning/Budget Management

• Provides input to develop and manage annual plans (fundraising events – in person, virtual & hybrid) and budgets to support the strategic vision for the area
• Assists Manager, Events in managing and growing team revenue portfolio of $2M+

Sales/Marketing/Sponsorship

• Work closely with Manager, Events and Communications team to develop and execute marketing strategies and to develop content for event marketing materials and promotions
• Solicit, manage and activate sponsorships, ensuring that all sponsorship deliverables are met
• Identifies and manages influencer involvement/participation in signature events

Volunteer Management

• Determines, defines, and oversees volunteers for signature events
• Recognize & thank all volunteers post event

Other Additional Duties As Assigned Qualifications:

• Post secondary education, preferably in fundraising, events or a related field
• 3-5 years’ previous work experience preferably in a non-profit environment
• Must have prior event management experience of large events
• Experience working with volunteer committees
• Proven ability to work under pressure, managing competing deadlines, and changes to project scope
• Exceptional interpersonal and relationship building skills with ability to cultivate effective professional networks and relationships with community individuals, groups and businesses
• Experience with the Raiser’s Edge an asset
• Experience with Peer-to-Peer software an asset
• Proficient in Microsoft Office
• Knowledge of current event marketing strategies an asset
• Knowledge of issues surrounding youth homelessness an asset

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by September 3, 2025. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.