###Why should you join our team?

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Safety & Experience Coordinator - South (Full-Time)
YMCA Calgary - South Branches
Start Date: Immediately
Salary: $44,138.00/year - $55,172.00/year

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

• Complimentary YMCA Calgary membership including a linked membership for dependent children;
• Comprehensive health and dental benefits. Premiums paid in full by the Association;
• Pension plan with specified contribution matching by the Association;
• Anniversary flex day and gifts given to celebrate each year of employment;
• Program discounts;
• Ongoing leadership development and opportunities;
• Leadership award opportunities;
• Scholarship opportunities;
• Paid recertification and training.

###What qualifications are we looking for?

At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following;

• Proven experience acting as a leader, and applying the right skills to dynamic environments, people, and situations.

• Proven ability to solve problems across a range of operational environments and deescalate concerns appropriately.

• Able to multi-task and demonstrate strong time-management skills.

• Communicates effectively both orally and in writing.

• Competent computer skills including Microsoft Office, and the ability to learn new systems quickly (e.g. eCompliance, push to talk radio, security software & systems etc.)

• Previous experience or education in a duty manager or emergency response role is an asset.

• Knowledge of Alberta Occupational Health & Safety Act, Regulation and Code is an asset.

• Current Intermediate (Standard) First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance, and/or Canadian Ski Patrol.

• Evidence of a clear Police Information Check and Vulnerable Sector Search

• Three professional references.

###What does this role look like at YMCA Calgary?

Duties and Responsibilities include:

• Hold regular Duty Manager shifts at across the three facilities (as the schedule requires), providing excellent customer service, maintaining facility security and safety, and leading the emergency response when required.

• Ability to work flexible hours, including evenings and weekends with irregular and extended hours.

• Reliable transport required to travel to regional and association facilities.

• Take a proactive approach to ensure and maintain a safe work environment.

• Working with the Health & Safety Supervisor to ensure the Duty Manager team meet Y Way customer service standards in all interactions, and use their circulating rounds to check facilities are tidy and presentable.

• Taking ownership of high use areas (locker rooms and washrooms) and that they are inspected regularly, ensuring deficiencies are resolved in a timely manner

• Work in a team environment to provide excellent service; providing support to busy areas, tours, set-up of program areas and anything else required to ensure the smooth operation of the facility.

• Assist in the recruitment and training of all Part-Time Duty Managers, provide coaching and mentoring when required.

• Support with the delivery of Health, Safety and Risk training for the Duty Managers and the association.

• Support with incident follow up within designated region and the identification of incident trends.

• Support with the delivery of drills and safety inspections, identifying and reporting any deficiencies and corrective actions.

• Responsible for the ordering and maintenance of facility first aid and health and safety equipment and supplies.

###What qualities do we look for in YMCA Calgary Staff and Volunteers?

Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:

Developing Self and Others: Developing people with a view toward present and future capacity.
Building Purposeful Relationships: Relating to people authentically with their best in mind.
Creating a Culture of Community: Gathering people to purpose and vision.
Making Intentional Impact: Intending to make a difference every day.
Thinking and Acting Strategically: Applying thoughts, words, and actions in service to the vision.
Applying Business Acumen: Demonstrating excellence in technical skills and stewarding the YMCA Business Model.
Innovating: Ability to know your environment, initiate and respond effectively to changing conditions.

###Please note that evidence of a clear Police Information Check with Vulnerable Sector Search is a requirement

YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.

Potential candidates will only be contacted if selected for an interview. This posting will close when a suitable candidate is found.

All applications are to be submitted online but for any position specific concerns or questions, please email careers@ymcacalgary.org.

###Company

YMCA Calgary

###Location

Multiple Locations

###Opening Date

31-03-2026

###Closing Date

06-04-2026