Program Support Officer - FHLS - Appendix-D

• (35791)

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Program Support Officer

Job Type: Appendix-D Contract (7-months duration)

Hours: 37.5 hours per week

Faculty/Department: Faculty of Health & Life Sciences

Campus/Location: North Campus

Salary: Payband G: $34.60- $39.93

Starting Salary: $34.60; Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Faculty of Health & Life Sciences at Humber:

The Faculty of Health & Life Sciences (FHLS) is committed to sharing knowledge and experience with students to help them become skilled, adaptable, compassionate and career ready graduates. Our faculty experts reinforce excellence and a commitment to social justice and transformation as students learn to work across a range of careers in the healthcare and wellness fields. Teaching and learning are student-centred with an emphasis on technological innovation, diversity and integrated community and clinical industry collaborations.

About the Program Support Role, School of Nursing Role:

The incumbent will provide direct support to the Dean, School of Nursing in three distinct program areas including Nursing degree and diploma and PSW certificate programs Academic Leadership in the Faculty of Health & Life Sciences while providing a comprehensive range of support services to the students, professors, program coordinators (PCs), external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter-departmental support. The incumbent also acts as a resource to students, professors, PCs, and administrators on the application of the College’s academic policies and procedures. It is expected that the incumbent, therefore, will continue to develop opportunities that directly impact the learning environment and work-processes.

Program Support

• Process curriculum changes ensuring that: the proper form is used for the Office of Program Planning, Development and Renewal; the ministry rules are followed for curriculum changes; and deadlines are adhered to
• Under the direction of the Dean, School of Nursing Academic Leadership within the Faculty, provide support to Program Advisory Committees ensuring procedures are followed. Support includes, but is not limited to: room bookings, welcome letters, term completion letters, membership updates, and tracking and/or taking of minutes/agendas
• Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides
• Prepare, disseminate and archive student and program communications
• Collect information such as scholarship forms, awards nominations forms, signed SWFs, and sample student work for PEQAB, etc. and ensuring accuracy and completion
• Provide administrative and logistical support to School of Nursing Academic Leader (AL) in the Faculty with program level events such as, but not limited to, Open House, Information Nights, Orientation, etc.
• Organize logistics around class cancellations
• Assist, advise and provide support for departmental programs
• Coordinate invigilators for exam weeks when applicable
• Maintain program records in appropriate databases (i.e. student records)
• Provide support to School of Nursing Academic Leadership in regard to all program services and evaluations
• Respond to inquiries from all stakeholders in the Faculty
• Provide support and work in collaboration with other members of the support staff team.

Administrative Support

• Provide administrative support to the Academic Leader(s) (AL) within the School of Nursing and PSW programs in the Faculty
• Under the direction of the AL, generate required reports for programs in order to support the Faculty’s strategic objectives
• Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery

Student Services and Support

• Respond to student enquiries and redirect as appropriate (e.g. financial awards, scholarships, appeals, petitions, etc.)

About You:

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• 3 year degree or diploma in Health Science, Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing and any other related fields of study.

Experience/Skills

• Minimum of one (1) years’ progressive administrative or student advising experience in a post-secondary environment working specifically with Nursing and PSW programs.
• Experience with compiling and analyzing research-based data from various sources, producing reports and identifying trends from data to develop solutions and strategies based on Nursing and PSW programs
• Experience with drafting and proofreading communications, supporting and/or advising students on courses and programs selection, supporting curriculum planning, and academic program delivery, interpreting policies and procedures, special events for the Nursing and PSW programs.
• Proficency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat.
• Excellent time management and multitasking skills.
• Proven ability to work independently on assigned tasks with minimum supervision.
• Excellent interpersonal skills with an ability to work in a team environment.
• Ability to use office equipment – phone, photocopier, printer, fax and troubleshoot technical minor problems.
• Proven excellent verbal and written communications skills.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week 37.5

Position Type Appendix D

Payband G

Minimum Salary 34.60

Maximum Salary 39.93

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Health Sciences

Duration of Need 7 months

Deadline to Apply May 06, 2026

Job Posting 4/30/26

Department School of Nursing, Faculty of Health & Life Sciences