Who you are

• We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft
• A demonstrated level of senior software engineering experience on a full-stack development team
• You have a track record of learning and writing quality code in multiple languages, though experience with Javascript/TypeScript is required (We use Ruby on Rails, React & React Native with TypeScript)
• Experience with the entire software development lifecycle in the Agile/Scrum framework
• A strong systems focus, on building foundational software for large at-scale applications
• Ability to quickly move between different features and projects with a strong interest in experimentation
• A structured understanding of common full-stack frameworks, architectures, technologies, and patterns
• An inquisitive mindset; ability to ask a lot of questions, seek out new information, and remain open to new ideas and perspectives
• The ability to self-serve, take initiative, and find resources necessary to accomplish a project or solve a problem
• Enthusiasm for delivering value early and often to customers
• Experience providing technical mentorship and sharing industry best practices, helping team members navigate complex engineering challenges and stay involved with the latest technologies and trends
• Experience using developer AI tools like Copilot or Cursor
• Exposure or experience in a tech leadership role
• Kafka knowledge and some basic AWS knowledge (e.g. Lambda, ECS, EC2)
• Experience using Ruby on Rails, React, and GraphQL in a production environment

What the job involves

• We're looking for Senior Software Engineers to be part of our Product Software Engineering team
• You could join one of the following teams:
• Lead Closers: This is a high-impact team focused on helping Service Providers convert more leads into jobs. We design and deliver smart, streamlined solutions, like lead management tools, pipeline views, win-back automation, and sales workflows, that improve conversion rates and drive revenue growth
• With a fast-paced, data-informed approach and strong cross-functional partnerships, we turn opportunity into outcomes
• Sign Up & Trial: This team is dedicated to helping small home service businesses understand how Jobber can help solve their problems. Their mission is to ensure new Service Providers feel excited and confident that Jobber is the perfect fit for their business from the beginning
• They achieve this by connecting customers with key “AHA!” and “Wow!” moments that drive their conversion from trial to subscription. Joining this team is an opportunity to guide small businesses through their initial journey with Jobber, ensuring they harness the full potential of our platform!
• Harbour Foundations: This team is building the internal foundation for an AI-powered customer journey at Jobber. The team’s mission is to create scalable, intelligent systems that provide GTM teams with clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support throughout the entire customer lifecycle
• Expansion: This team is dedicated to empowering users to make informed decisions that drive their business success. By ensuring easy access to and seamless adoption of our full range of innovative solutions, the team delivers intuitive user experiences that maximize the value of our product offerings
• Key focus areas include enhancing upgrade and downgrade journeys and enabling product-led discovery of features, ensuring every customer can unlock their full potential with our platform
• At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set
• Reporting to the Manager, Software Engineering, the Senior Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful
• In this role, it’s important that you’re a champion of best practices for well-tested, scalable, and well-organized code. In addition, you customize and extend tools and processes to increase the effectiveness of your team and mentor others to do the same
• Be involved in the full life-cycle of a feature, from ideation to delivery and adoption
• Participate in code review and testing, while driving engineering solutions to have consistent practices and reusable code
• Facilitate group discussions with team members and stakeholders to determine the best solution to our customer's problems
• Research, communicate, and advocate for the use of best practices within your team’s domain
• Mentor and coach junior teammates, helping them elevate their skills and careers
• Understand how and why our customers work the way they do, so you can develop and improve features in Jobber's online and mobile apps
• Utilize AI tools to enhance development practice. At Jobber we use AI tools to complement human skills and augment productivity, not to replace human creativity, critical thinking, and decision-making

The application process

• An interview with a Talent team member (45 mins)
• A Hiring Manager Interview (60 mins),
• A take-home challenge with a follow-up Functional Interview (90 mins),
• A Senior Leadership Interview (30 mins)

Benefits

• Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
• Health spending and wellness accounts to help with expenses not covered by traditional benefits.
• Equity and RRSP matching of up to 3% of your annual salary.
• Your birthday off!
• Parental leave—complete with top-ups for up to 8 weeks.
• Monthly snack box program with plenty of options for that afternoon pick-me-up.
• Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
• Continuous 1:1’s and honest feedback.
• A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
• Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
• Hybrid work model.
• Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
• Monthly home office allowance and a one-time stipend to help equip your home office.