Facilities Assistant
Top Benefits
About the role
Why You’ll Love Working Here
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary This entry-level position reports to the Senior Manager, Facilities Operations and Services, and will be responsible for performing daily Facilities and maintenance activities in a state-of-the-art office building, located in downtown Toronto. Key job duties include troubleshooting technical problems and supporting other members of the Corporate Services department in a cross-functional, corporate team environment.
The successful candidate will bring a strong sense of customer focus, a basic understanding of hardware and tools, and be eager to learn new systems and technologies. You will need to bring a strong sense of teamwork and initiative to your daily work and opportunity for continuous development and on-the-job learning will be provided.
NOTE: This position is NOT Hybrid (required to be in office Monday to Friday)
What You Will Do
- Create and submit building related maintenance service tickets
- Meeting Room setups and configurations
- Furniture set-up and audio-visual support for corporate events
- Furniture installations and repairs, including door and lock repairs
- Assist with internal staff moves
- Key requests and or replacements for workstations
- Whiteboard & artwork installations
- Liaise with building management to resolve building related issues and creating Building Service Requests
- Occasional after hours (non-business hours) support for various tasks
- Back-up coverage for other team members including the Hospitality Services team and Reception, as required
- Be a responsive first aider
What You Bring
- Solid communication skills (verbal and written) and excellent interpersonal customer service skills
- Technical and/or mechanical aptitude, and the desire to learn and grow this skillset further
- Strong troubleshooting and problem-solving skills within time-sensitive deadlines
- Proven ability to work independently as well as to perform effectively in a team-oriented environment
- Ability to quickly establish trusted relationships with multiple stakeholders
- Demonstrates a strong work ethic, self-motivated, flexible and adaptable to change
- Demonstrated professionalism, decision making and organizational skills
- Experience with MS Office applications (Word, Excel, PowerPoint, Outlook)
- Experience in office furniture installation and reconfiguration an asset
- Previous experience in a similar role and/or working within a corporate Facilities department is a strong asset, but not required
- Position requires medium to heavy lifting on occasion
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.
Facilities Assistant
Top Benefits
About the role
Why You’ll Love Working Here
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary This entry-level position reports to the Senior Manager, Facilities Operations and Services, and will be responsible for performing daily Facilities and maintenance activities in a state-of-the-art office building, located in downtown Toronto. Key job duties include troubleshooting technical problems and supporting other members of the Corporate Services department in a cross-functional, corporate team environment.
The successful candidate will bring a strong sense of customer focus, a basic understanding of hardware and tools, and be eager to learn new systems and technologies. You will need to bring a strong sense of teamwork and initiative to your daily work and opportunity for continuous development and on-the-job learning will be provided.
NOTE: This position is NOT Hybrid (required to be in office Monday to Friday)
What You Will Do
- Create and submit building related maintenance service tickets
- Meeting Room setups and configurations
- Furniture set-up and audio-visual support for corporate events
- Furniture installations and repairs, including door and lock repairs
- Assist with internal staff moves
- Key requests and or replacements for workstations
- Whiteboard & artwork installations
- Liaise with building management to resolve building related issues and creating Building Service Requests
- Occasional after hours (non-business hours) support for various tasks
- Back-up coverage for other team members including the Hospitality Services team and Reception, as required
- Be a responsive first aider
What You Bring
- Solid communication skills (verbal and written) and excellent interpersonal customer service skills
- Technical and/or mechanical aptitude, and the desire to learn and grow this skillset further
- Strong troubleshooting and problem-solving skills within time-sensitive deadlines
- Proven ability to work independently as well as to perform effectively in a team-oriented environment
- Ability to quickly establish trusted relationships with multiple stakeholders
- Demonstrates a strong work ethic, self-motivated, flexible and adaptable to change
- Demonstrated professionalism, decision making and organizational skills
- Experience with MS Office applications (Word, Excel, PowerPoint, Outlook)
- Experience in office furniture installation and reconfiguration an asset
- Previous experience in a similar role and/or working within a corporate Facilities department is a strong asset, but not required
- Position requires medium to heavy lifting on occasion
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.