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Field Service Technician

Biesse15 days ago
Calgary, Alberta, Canada
Mid Level
Full-Time

Top Benefits

Travel Rewards
Hotel Points
Airline Points

About the role

Join the Biesse Team as a Field Service Technician!

Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, installing, and maintaining cutting-edge equipment sounds like your kind of challenge, this is the role for you!

Why Join Us? Be part of a supportive team that values your expertise and growth. Earn travel rewards! Able to earn hotel & airline points towards your personal account during business travel. Focus on the job – flight, hotel & rental car reserved for you by an in-office team member, and tools/equipment are provided by the company.

What You'll Do Perform mechanical installation, repair, and maintenance of advanced machinery at customer sites. Provide hands-on training to customer representatives on machinery operations and maintenance. Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance. Conduct on-site service interventions, collaborating with customers to resolve problems efficiently and effectively. Maintain detailed service reports to ensure accurate documentation of all service activities. Build and maintain strong customer relationships to deliver an exceptional service experience. Adhere to all company policies and safety guidelines while ensuring company equipment is secure and well-maintained.

What We're Looking For Location Flexibility: Must live within 45-minutes of a major airport. Physical Ability: Comfortable lifting, pushing, or pulling up to 50 lbs. Travel Availability: Willingness to travel extensively (90–100%), Monday through Friday. 3 - 5 years of technical service experience, preferably with CNC industry machinery or similar equipment. A technical diploma or equivalent hands-on work experience. Strong troubleshooting skills with knowledge of mechanical, electrical/electronic, and pneumatic systems. Proficiency in using mechanical and electrical measuring instruments to diagnose and resolve issues. A proactive problem-solving attitude with a commitment to customer satisfaction.

Ready to take the next step in your career? Apply today and become an integral part of our team!

About Biesse

Machinery Manufacturing
1,001-5,000 employees

We are an international company that manufactures integrated lines and machines to process wood, glass, stone, plastic and composite materials and what will come next. Founded in Italy in 1969 and listed in the Euronext STAR segment of the Italian Stock Exchange, we support the business evolution of our customers in the furniture, housing & construction, automotive and aerospace sectors. Today, about 80% of our consolidated turnover is achieved abroad by an ever-growing worldwide network with 4 manufacturing campus and 30+ showrooms reaching over 160 countries. Thanks to our rooted competence embodied by 4,200 employees, we empower the imagination of industry leading companies and prestigious names in Italian and international design to make the potential of any material shine.

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