Dynamics 365 Implementation Consultant
About the role
Job Description
Overview
Job Title: Microsoft Dynamics 365 Implementation Consultant
Location: Remote - Canada
Working Hours: Central Time Zone
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP
Pay Rate: $68-$100/hr CAD
We are seeking experienced Microsoft Dynamics 365 professionals to support greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have proven experience delivering end-to-end Dynamics 365 implementations, from solution design through deployment and post-go-live support.
Responsibilities
Roles & Responsibilities
-
Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules.
-
Translate business requirements into functional and technical solution designs.
-
Configure, customize, and deploy Dynamics 365 Finance and CRM solutions.
-
Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support.
-
Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation).
-
Collaborate with telephony vendors and infrastructure teams on integration design.
-
Design and manage integrations using Power Platform, Azure services, and APIs.
-
Support data migration, validation, and reconciliation activities.
-
Ensure security, compliance, and governance standards are met.
-
Collaborate with business and IT stakeholders and provide implementation best-practice guidance.
Qualifications
Required Qualifications
- Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.
- Hands-on experience with voice or telephony integrations within Dynamics 365 environments.
- Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
- Experience with system integrations, APIs, and Azure integration services.
- Strong analytical, communication, and stakeholder engagement skills.
Preferred Qualifications
- Microsoft Dynamics 365 or Power Platform certifications.
- Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools.
- Experience working on enterprise-scale ERP or CRM transformation programs.
Not the right fit? Search for Dynamics 365 Implementation Consultant jobs in Canada
About International Road Dynamics Inc
IRD (International Road Dynamics Inc.) is a multi-discipline, technology company with the expertise to integrate complementary ITS (Intelligent Transportation Systems) technologies into systems designed to solve unique and challenging transportation problems. IRD is the one source company that can offer multi-systems solutions by integrating a number of different technologies to the desired functionality.
IRD's Multi-Systems Solutions include:
Weight Enforcement Data Collection Toll Collection Bridge Monitoring & Safety Access Control & Security Highway Traffic Management Systems (HTMS) Weigh-In-Motion (WIM) Scales & Sensors Traffic Products Traffic Safety Service & Maintenance
Similar Jobs
Dynamics 365 Implementation Consultant
About the role
Job Description
Overview
Job Title: Microsoft Dynamics 365 Implementation Consultant
Location: Remote - Canada
Working Hours: Central Time Zone
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP
Pay Rate: $68-$100/hr CAD
We are seeking experienced Microsoft Dynamics 365 professionals to support greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have proven experience delivering end-to-end Dynamics 365 implementations, from solution design through deployment and post-go-live support.
Responsibilities
Roles & Responsibilities
-
Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules.
-
Translate business requirements into functional and technical solution designs.
-
Configure, customize, and deploy Dynamics 365 Finance and CRM solutions.
-
Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support.
-
Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation).
-
Collaborate with telephony vendors and infrastructure teams on integration design.
-
Design and manage integrations using Power Platform, Azure services, and APIs.
-
Support data migration, validation, and reconciliation activities.
-
Ensure security, compliance, and governance standards are met.
-
Collaborate with business and IT stakeholders and provide implementation best-practice guidance.
Qualifications
Required Qualifications
- Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.
- Hands-on experience with voice or telephony integrations within Dynamics 365 environments.
- Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
- Experience with system integrations, APIs, and Azure integration services.
- Strong analytical, communication, and stakeholder engagement skills.
Preferred Qualifications
- Microsoft Dynamics 365 or Power Platform certifications.
- Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools.
- Experience working on enterprise-scale ERP or CRM transformation programs.
Not the right fit? Search for Dynamics 365 Implementation Consultant jobs in Canada
About International Road Dynamics Inc
IRD (International Road Dynamics Inc.) is a multi-discipline, technology company with the expertise to integrate complementary ITS (Intelligent Transportation Systems) technologies into systems designed to solve unique and challenging transportation problems. IRD is the one source company that can offer multi-systems solutions by integrating a number of different technologies to the desired functionality.
IRD's Multi-Systems Solutions include:
Weight Enforcement Data Collection Toll Collection Bridge Monitoring & Safety Access Control & Security Highway Traffic Management Systems (HTMS) Weigh-In-Motion (WIM) Scales & Sensors Traffic Products Traffic Safety Service & Maintenance