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Airport Baggage Duty Manager - YYZ

Toronto, ON
Senior Level
Full-Time

Top Benefits

Flight privileges after 30 days for employees and eligible family
Competitive pay with daily wage access
Full-time medical, dental, vision insurance

About the role

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.

Job Summary:
The Baggage Duty Manager is responsible for ensuring the daily airport operation runs in a safe, efficient, and cost-effective manager. The Duty Manager will oversee and coordinate team activities to create a safe, reliable, efficient, and effective operation.

Benefits:

  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Competitive pay with daily access to earned wages.
  • Comprehensive Medical, Dental and Vision Insurance for full-time employees.
  • Paid time off - 2 weeks paid off, statutory holidays.
  • RRSP with 3% company match contribution.
  • $300 available for HSA/PSA.
  • Exclusive Discounts and Additional Wellness program.
  • Eligible to receive annual performance bonuses as additional compensation.

Job Duties:

  • Models Unifi's Safety goals, mission, vision, and values.
  • Promotes adherence through various methods of communication
  • Lead a team who are responsible for:
  • Handling our airline partner’s baggage with care.
  • Ensuring baggage is on the same aircraft as the guest.
  • Scanning each piece of baggage into a correct cart.
  • Delivery of baggage form the makeup units to the aircraft.
  • Document agent conversations and performance.
  • Investigate and report missed baggage.
  • Collaborate with our airline partners on anything baggage related.
  • Conduct quality inspections.
  • Responsible for ensuring direction is provided with challenges impacting baggage, baggage scanning, NCB, AVI, USCBP recalls, CBSA recalls, Missed Baggage Ratio.
  • Participate in staff briefings with the bagroom teams at the start of every shift, outlining any challenges and opportunities.
  • Lead safety briefings and conduct risk assessments.

Qualifications:

  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per local authorities.
  • Supervisory experience is required.

Preferred Qualifications:

  • Three years of relevant work experience in the aviation or ground handling services industry.

Physical requirements:

  • Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

Working conditions:

  • You will need to have flexibility in your schedule, including nights, weekends, and holidays. We operate 365 24/7 operations.
  • Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
  • Must be willing and able to travel as operationally needed.

"Unifi is committed to equal opportunity employment regardless of race, colour, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

About Prospect Airport Services

Defense and Space Manufacturing
5001-10,000

Founded in 1966 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry. Prospect's success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry's first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.

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