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Senior Site Reliability/Observability Engineer

Kyndryl1 day ago
Hybrid
Toronto, Ontario, Canada
Senior Level
CONTRACTOR

About the role

Job Title: Senior Site Reliability/Observability Engineer

Client: Financial Services Duration: 3-Month Contract (Aug - October) Location: Toronto, ON (Hybrid - 2 to 3 days onsite per week)

Job Overview

We are seeking a Senior Site Reliability/Observability Engineer to support a critical operational excellence initiative focused on Application Performance Monitoring (APM), Operational Readiness, Compliance Automation, and Dashboarding. The successful candidate will be responsible for designing, developing, and implementing monitoring solutions, audit workflows, compliance automation, and executive reporting dashboards that improve system visibility, operational governance, and business decision-making. This is a highly hands-on role requiring strong full-stack development experience, integration expertise, and the ability to work closely with operations, compliance, and business stakeholders.

Responsibilities: Application Performance Monitoring (APM)

Design and implement APM solutions to monitor application health and performance Configure monitoring for latency, throughput, error rates, and user experience metrics Establish performance baselines and alerting thresholds Enable end-to-end transaction tracing and dependency mapping Operational Readiness Framework Develop pre-deployment validation processes and operational readiness checklists Create operational runbooks, standards, and support documentation Implement deployment validation and approval workflows Audit & Compliance Automation Design and implement automated audit trails for system changes and deployments Build compliance workflows for evidence collection and reporting Develop audit dashboards and compliance reporting capabilities Dashboarding & Visualization Build role-based dashboards for executives, operations, and technical teams Provide real-time visibility into system health, incidents, and performance trends Enable self-service reporting and operational insights Qualifications Must-Have Skills 8+ years of Full Stack Development experience Strong experience building enterprise dashboards and reporting solutions Experience implementing APM/Observability platforms (Dynatrace, AppDynamics, Datadog, New Relic, Splunk, etc.)

Strong experience with API development and system integrations

Experience building workflow automation and operational tooling Front-end development experience (React, Angular, or similar) Back-end development experience (.NET, Java, Node.js, Python, or similar) Experience with SQL and data visualization technologies Strong understanding of DevOps, monitoring, and operational best practices Nice-to-Have Skills Experience with compliance, audit, or governance automation Experience building executive and operational dashboards Knowledge of ITIL, operational readiness, or change management processes Cloud experience (Azure, AWS, or GCP) Experience with CI/CD pipelines and Infrastructure as Code

#IndKyn Please note this is for a contract position with one of our clients and not a fulltime employment role with Kyndryl Canada**

About Kyndryl

IT Services and IT Consulting
10,000+
Founded in 2021

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.

We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.

Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.

Together, we are the heart of progress.

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