Top Benefits
About the role
Job Description
What is the opportunity?
As Investigator, Corporate Investigation Services (CIS), you will report directly to the Manager, Investigative Support. The position requires the ability to incorporate financial crime investigative procedures within the framework of a Financial Institution. This task involves processing large amounts of information, the ability to analyze and effectively communicate information in a clear and concise manner. Self-discipline, experienced judgement, attention to detail and the ability to work with volumes and time pressures are essential. As Investigator, you are required to make sound decisions within tight time frames.
What will you do?
- Management of assigned investigation files always ensuring completion with accuracy and timeliness with a particular focus on electronic case management.
- Fulfillment of end to end assigned files which include the gathering and reviewing of documents, performing analytics on account transactions with a focus on asset recovery, loss prevention and intelligence gathering in the areas of credit fraud, deposit fraud, fraud against clients, internal investigations.
- Ability to develop financial models in Excel when performing analysis in support of complex investigations.
- Develop and maintain a detailed understanding and expertise of all processes, forms and templates that could be used during a CIS investigation, ie, CIS Major Investigation Plan, Internal Investigation Reports, Prosecution briefs for Law Enforcement
- Develop and maintain a network of internal partners, external peers (in the industry) and Law Enforcement to be used as a resource against reducing criminal activity against RBC.
What do you need to succeed?
Must have:
- Retail branch/advice centre/operations experience
- Strong and proven verbal and written communication skills, with relationship building acumen
- Excellent prioritization, time management and problem solving skills
- Analytical mindset
- Intermediate level or higher knowledge and use of MS Excel
- Experience with Banking or law enforcement systems
Nice to have:
- University degree or equivalent experience
- Investigative and analytic experience
- Tracing experience
- French is considered an asset
- Cantonese and/or Mandarin are considered an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Analytical Thinking, Communication, Corporate Investigations, Group Problem Solving, Prioritization
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-08-29
Application Deadline:
2025-09-12
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
As Investigator, Corporate Investigation Services (CIS), you will report directly to the Manager, Investigative Support. The position requires the ability to incorporate financial crime investigative procedures within the framework of a Financial Institution. This task involves processing large amounts of information, the ability to analyze and effectively communicate information in a clear and concise manner. Self-discipline, experienced judgement, attention to detail and the ability to work with volumes and time pressures are essential. As Investigator, you are required to make sound decisions within tight time frames.
What will you do?
- Management of assigned investigation files always ensuring completion with accuracy and timeliness with a particular focus on electronic case management.
- Fulfillment of end to end assigned files which include the gathering and reviewing of documents, performing analytics on account transactions with a focus on asset recovery, loss prevention and intelligence gathering in the areas of credit fraud, deposit fraud, fraud against clients, internal investigations.
- Ability to develop financial models in Excel when performing analysis in support of complex investigations.
- Develop and maintain a detailed understanding and expertise of all processes, forms and templates that could be used during a CIS investigation, ie, CIS Major Investigation Plan, Internal Investigation Reports, Prosecution briefs for Law Enforcement
- Develop and maintain a network of internal partners, external peers (in the industry) and Law Enforcement to be used as a resource against reducing criminal activity against RBC.
What do you need to succeed?
Must have:
- Retail branch/advice centre/operations experience
- Strong and proven verbal and written communication skills, with relationship building acumen
- Excellent prioritization, time management and problem solving skills
- Analytical mindset
- Intermediate level or higher knowledge and use of MS Excel
- Experience with Banking or law enforcement systems
Nice to have:
- University degree or equivalent experience
- Investigative and analytic experience
- Tracing experience
- French is considered an asset
- Cantonese and/or Mandarin are considered an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Analytical Thinking, Communication, Corporate Investigations, Group Problem Solving, Prioritization
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-08-29
Application Deadline:
2025-09-12
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.