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Defect Manager (Energy/Utility Sector)

Toronto, ON
Senior Level

About the role

Role - Defect Manager (Energy/Utility Sector)

Location - Toronto

Experience: 8+ years in QA or Project Delivery Industry - Energy / Utility

Role Overview:
The Defect Manager will oversee defect lifecycle management across SAP and non-SAP streams. The role involves coordination between testing, development, and business teams to ensure timely defect resolution and release quality.
Key Responsibilities:
Manage end-to-end defect tracking, prioritization, and reporting.
Conduct daily defect triage calls with stakeholders.
Ensure SLA adherence and categorize defects based on severity and impact.
Generate and present defect trend reports and KPIs.
Collaborate with QA and development teams to prevent recurring issues.
Required Skills:
Strong experience in defect management using tools like JIRA, HP ALM, or Azure DevOps.
Understanding of SAP testing cycles (SIT, UAT, Regression).
Excellent communication and coordination skills.
Ability to work with cross-functional and multi-location teams.
Analytical and documentation skills to drive defect prevention initiatives.

About Atlantis IT Group

IT Services and IT Consulting
51-200

"Atlantis IT Group" is an IT venture that offers end-to-end services and products. The focus of "the Company" is to cater one-stop solutions to small and medium-sized businesses.

"Atlantis" had its first branch in Toronto, Canada, and was established in 1990. The Company has emerged from a small farm to a medium company providing all sorts of solutions, headquartered in Toronto, Canada The Company has had its branches and offices in different countries such as the USA, Canada, and India for the last 32 years.

Atlantis is enlarging its global footprint by offering complementary product and service lines by partnering and strategically working with businesses. The primary specialized area of the Company includes ERP solutions, with cloud-based and on-premise solutions available to meet the requirements of all Industries.

OUR PRODUCTS:

"WORKSWARE ERP" The emergence of WORKSWARE ERP is noticed from a ground level to an upgraded form because of the integrated ERP system, dedicated towards forward-thinking discrete manufacturing enterprises.

"BM-Cloud" BM-Cloud is One of the key offerings of Atlantis consulting as a Cloud-based business management ERP software since 2013. The significant feature of BM-Cloud includes easy usage with the enhancement of simplicity and usability as a complete integrated ERP system. The fundamental modules covered by BM-Cloud are accounting, inventory management, purchasing, sales, and HR/payroll systems. In other words, it is designed primarily to support businesses in the trading and retail sectors and includes all the essential components required for a firm to assist in decision-making.

"BM-POS"

We provide a cloud-based retail solution with all the tools required to manage a retail business, including a sales screen, inventory management, real-time dashboard, employee administration, and other functions that keep retailers in charge of their operations.