The Bilingual Business Support Administrator role will focus on key areas such as Candidate ID verification, bilingual switchboard, access administration, customer service, and advanced security project assistance.

Under the guidance of the Lead Business Support Security Specialist, the Bilingual Business Support Administrator role is a crucial member of the Business Support Program. This role involves verifying Candidate Identity, managing administrative tasks, coordinating communications related to site security, maintaining an organized workspace and performing general office duties. The ideal candidate is adaptable, detail-oriented, and willing to take on cross-functional responsibilities. We are looking for a candidate that is forward thinking, looks to question and enhance processes, and provides a best-in-class customer experience to our client, their employees and staff.

This position is for a new/active open vacancy.

Hours 12:00PM-8:00PM Monday to Friday (This is an onsite role. It will not be hybrid or remote)

Main Accountabilities:

• Verification of Candidate Identity
• Operate a bilingual multi-line switchboard phone system and transfer the calls accordingly.
• Attend meetings as required, providing or obtaining information and maintaining records or minutes.
• Compile, organize, and prepare information for reports, meetings, or board agendas, ensuring packages are complete and meeting submission guidelines.
• Support internal and external security team members in interpreting and applying policies, procedures, and processes.
• Perform additional administrative tasks as assigned, on a temporary or permanent basis.

Competencies:

• Excellent written and verbal communication in both English and French.
• Best-in-class customer service skills, to ensure the best experience for anyone they interact with on daily basis.
• Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
• Firm understanding of organizational priorities and relationships.
• Strong collaboration skills.
• Advanced level organizational, interpersonal, problem solving, and communication skills.
• Self-starter, strategic thinker, negotiator, and consensus builder.
• Computer systems aptitude and problem-solving skills.
• Proficient in Microsoft Office, including PowerPoint, Excel and Word.

Education and Experience:

• Must be fully bilingual in English and French (oral and written)
• Minimum of 2 years of relevant experience within a reception/office environment and/or experience within a similar setting.
• Post-secondary diploma in Office Administration would be beneficial.
• Must be able to meet the requirements for a reliability clearance through the Government of Canada.

***Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities.***Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.

Thank you to all that apply. Those selected for an interview will be contacted.

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process.

**Further information about the Company:**www.securitas.ca

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Securitas Canada's Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:

Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.