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Product Delivery Manager

Crisis247 days ago
Montreal, Quebec
Senior Level
full_time

About the role

About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For Working with other Delivery Managers and Scrum Masters to support a globally distributed Product & Engineering organization delivering value to end users of our various products.

What You Will Work On

  • Coordination, communication, alignment

  • Coordinate and facilitate the Product Delivery workflow and delivery of new features and enhancements from To Do to In Production

  • Manage and evolve the Crisis24 framework for defining, designing, building and delivering software

  • Understand and support dependency management between teams for delivery planning

  • Plan implementation and feature delivery across multiple engineering teams for a rolling 3-month timeframe

  • Transparency

  • Provide visibility into the process through various collaboration tools

  • Encourage open communication and sharing of information

  • Forecasting, tracking and reporting

  • Provide data driven forecasts and projections on upcoming work, on a regular and as needed basis

  • Track and report on progress towards organizational goals and objectives, as well as risks and blockers

  • Efficiency, process improvement, standardization

  • Identify and propose areas for improvement and standardization of practices within the process

  • Encourage teams to inspect and adapt and facilitate cross team conversations around continuous improvement as needed

  • Facilitate change implementation and change management when necessary

  • Culture

  • Encourage fun, innovative and imaginative work and environments for Crisis24 teams

  • Build and support a culture of trust and openness between teams and domains

  • Coaching & guidance

  • Coach all aspects of the organization in the framework as needed

What You Will Bring The successful candidate has an agile mindset towards the software development lifecycle. They would have a passionate but pragmatic and collaborative approach to processes, understanding that individuals and interactions are often more important. They must be patient, as change can take time, a good listener and able to read between the lines, a problem solver and a lifelong learner. They should be willing to give and receive feedback and be willing to provide input and ask questions.

  • 5+ years experience in an agile software development context
  • Expert knowledge in Lean/Agile methodologies and ability to draw on your experience from various scaled frameworks
  • Skilled in change management practices
  • An excellent facilitator with the ability to engage and motivate people to come up with solutions
  • Excellent communicator, able to deliver presentations and to train others in a clear manner
  • Ability to engage senior management layers, in both a challenging and supportive way
  • Formal training in scaled agile approaches or equivalent experience

Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

About Crisis24

Security and Investigations
1001-5000

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced global operations centers and our highly skilled team of intelligence analysts, we offer highly specialized services, 24/7 security and consulting, with the technology and AI to power it across the globe.

Crisis24, une compagnie de GardaWorld, offre une expertise mondiale en gestion intégrée des risques de sécurité. Notre service du renseignement et nos solutions d'intervention de crise et de solutions de protection globale permettent aux organisations, aux marques et aux personnes les plus influentes et innovatrices du monde de mener leurs activités en toute confiance. S'appuyant sur nos centres des opérations mondiales, sur le travail constant de notre équipe d'analystes du renseignement et la puissante plateforme de gestion des risques de Crisis24, nous offrons des services de pointe, 24/7, à travers le monde.