About the role
Office Administrator
Responsibilities:
Administrative & Customer Support:
- Answer phone and email inquiries in a professional and courteous manner, ensuring high levels of customer satisfaction.
- Maintain and update customer records within CRM software.
- Assist in scheduling and routing services to optimize technician efficiency.
- Process and submit financial documentation, including invoices, receipts, and expense reports.
- Perform general office duties, including ordering supplies and maintaining an organized workspace.
Tracking & Monitoring Technician Production:
- Monitor technician productivity, job completion rates, and service efficiency.
- Track work orders, ensuring accurate documentation of job details and completion timelines.
- Provide reports on technician performance and assist in implementing strategies for improvement.
- Ensure technicians are submitting job-related receipts and documentation in a timely manner.
Financial & Operational Support:
- Track and report cost of goods sold (COGS) to maintain accurate financial records.
- Ensure accurate and timely submission of expense reports and receipts.
- Assist in reconciling financial records, identifying discrepancies, and working with accounting as needed.
- Work closely with management to analyze operational costs and suggest cost-saving measures.
Requirements & Qualifications:
- Previous experience in office administration, customer service, or operations support.
- Strong organizational and time management skills with the ability to multitask.
- Proficiency in CRM software and Microsoft Office (Excel, Word, Outlook).
- Ability to analyze data, track metrics, and generate performance reports.
- Strong attention to detail and accuracy in financial documentation.
- Excellent verbal and written communication skills.
- Ability to work independently and collaborate effectively with teams.
- Positive attitude, problem-solving mindset, and willingness to take initiative.
- Experience with financial reporting, receipt management, or bookkeeping is a plus.
Pay rate - $20-$25
Not the right fit? Search for Admininstrative Support jobs in Mississauga, ON
About Mosquito.buzz
Leaders, trailblazers, and pioneers in Canadian mosquito control. Helping Canada 'stay outside'. Since 2016 we have grown into most Canadian markets that have mosquitoes and ticks. Campfires without mosquitoes. Dinner on the deck. Backyard games at dusk. Magic moments made possible by the team at mosquito.buzz.
From Nova Scotia to Saskatchewan. We have built a fantastic team with an energetic culture and a positive direction for growth. Our 5-year strategic plan includes many new leadership roles. Maybe you are one of them?
Similar jobs you might like
About the role
Office Administrator
Responsibilities:
Administrative & Customer Support:
- Answer phone and email inquiries in a professional and courteous manner, ensuring high levels of customer satisfaction.
- Maintain and update customer records within CRM software.
- Assist in scheduling and routing services to optimize technician efficiency.
- Process and submit financial documentation, including invoices, receipts, and expense reports.
- Perform general office duties, including ordering supplies and maintaining an organized workspace.
Tracking & Monitoring Technician Production:
- Monitor technician productivity, job completion rates, and service efficiency.
- Track work orders, ensuring accurate documentation of job details and completion timelines.
- Provide reports on technician performance and assist in implementing strategies for improvement.
- Ensure technicians are submitting job-related receipts and documentation in a timely manner.
Financial & Operational Support:
- Track and report cost of goods sold (COGS) to maintain accurate financial records.
- Ensure accurate and timely submission of expense reports and receipts.
- Assist in reconciling financial records, identifying discrepancies, and working with accounting as needed.
- Work closely with management to analyze operational costs and suggest cost-saving measures.
Requirements & Qualifications:
- Previous experience in office administration, customer service, or operations support.
- Strong organizational and time management skills with the ability to multitask.
- Proficiency in CRM software and Microsoft Office (Excel, Word, Outlook).
- Ability to analyze data, track metrics, and generate performance reports.
- Strong attention to detail and accuracy in financial documentation.
- Excellent verbal and written communication skills.
- Ability to work independently and collaborate effectively with teams.
- Positive attitude, problem-solving mindset, and willingness to take initiative.
- Experience with financial reporting, receipt management, or bookkeeping is a plus.
Pay rate - $20-$25
Not the right fit? Search for Admininstrative Support jobs in Mississauga, ON
About Mosquito.buzz
Leaders, trailblazers, and pioneers in Canadian mosquito control. Helping Canada 'stay outside'. Since 2016 we have grown into most Canadian markets that have mosquitoes and ticks. Campfires without mosquitoes. Dinner on the deck. Backyard games at dusk. Magic moments made possible by the team at mosquito.buzz.
From Nova Scotia to Saskatchewan. We have built a fantastic team with an energetic culture and a positive direction for growth. Our 5-year strategic plan includes many new leadership roles. Maybe you are one of them?