About the role

We're seeking a seasoned Practice Lead to oversee and elevate the Product Design practice at Intact Lab.

This opportunity invites a veteran Designer to leverage and scale their expertise across multiple teams, helping create an environment where Design practitioners can produce their best work.

From enhancing cross-functional workflows to spearheading training paths to nurturing a vibrant culture, your contributions and thought leadership will establish Intact Lab as the premier destination for talented Design specialists.

What you'll do here:

• Establish and standardize best practices and methodologies across Design teams.
• Map and optimize flow of work to increase autonomy, performance and velocity.
• Assess, pilot and integrate AI tools to facilitate work tasks and transform processes.
• Partner with Dev, Product and Data to define cross-functional operating models.
• Establish and nurture our community of practice and mentor colleagues.
• Facilitate shared rituals, design reviews and feedback sessions.
• Curate training curriculum and practice-specific onboarding material.
• Administer Design software and ensure staff are leveraging tools to their full potential.
• Standardize UX, UI and Product Design roles and nomenclature.

What you bring to the table:

• Minimum of 10 years professional experience in Design (Product, UX/UI).
• Prior work in large enterprises.
• Expert coach with a track record of leveling up Design teams.
• Track record of establishing Design playbooks and Design maturity models.
• Demonstrated ability to lead by influence and bring about change.
• Ability to develop compelling presentations that secure buy-in and inspire stakeholders.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.