Catering Sales & Event Manager (Full-Time, 12-Month Contract)
Top Benefits
About the role
Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Catering Sales & Event Manager .
What is in it for you:
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
Job Description
Reporting to the Director of Catering and Assistant Director of Catering, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service;
- Actively engage in sales of meeting space and book various types of events, including but not limited to: Meetings, Dinners, Receptions, Weddings, Social and Protocol events, etc;
- Achieve monthly – yearly goals as set out by the Director of Catering;
- Conduct site inspections, achieve entertainment goals, activity goals and revenue goals;
- Confirm all event related information with clients during finalizations;
- Establish and maintain excellent rapport with clients, prior to, during and post event, encouraging repeat business (relationship building);
- Book and organize all bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual;
- Finalize events which are assigned to you as needed by the Director of Catering
- Handle all deposits and prepayments for events and ensure they are fully prepaid
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set up;
- Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame and following full hotel credit procedures;
- Ensure all BEO’s are signed by the authorized representative and placed in files
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated when required and create event resumes when required;
- Attend daily BEO meeting to review event contracts and ensure last minute changes are communicated with appropriate departments;
- Follow departmental policies and procedures;
- Follow all safety policies;
- Excellent time management and organizational skills, prioritizing and being able to assess when additional hours are required;
- Other duties as assigned;
- Be available for evening and weekend work when required or as directed (weddings and socials are an integral part of the job);
- Professional attitude and attire at all times;
Qualifications
- Previous leadership experience within a similar role required;
- Computer literate in Microsoft Window applications required, knowledge of Opera preferred;
- University/College degree in a related discipline preferred;
- Excellent communication skills, both written and verbal required;
- Strong interpersonal and problem solving abilities;
- Highly responsible & reliable;
- Ability to focus attention on guest needs, remaining calm and courteous at all times;
- English required, Bilingual with French an asset;
Additional Information
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Catering Sales & Event Manager (Full-Time, 12-Month Contract)
Top Benefits
About the role
Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Catering Sales & Event Manager .
What is in it for you:
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
Job Description
Reporting to the Director of Catering and Assistant Director of Catering, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service;
- Actively engage in sales of meeting space and book various types of events, including but not limited to: Meetings, Dinners, Receptions, Weddings, Social and Protocol events, etc;
- Achieve monthly – yearly goals as set out by the Director of Catering;
- Conduct site inspections, achieve entertainment goals, activity goals and revenue goals;
- Confirm all event related information with clients during finalizations;
- Establish and maintain excellent rapport with clients, prior to, during and post event, encouraging repeat business (relationship building);
- Book and organize all bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual;
- Finalize events which are assigned to you as needed by the Director of Catering
- Handle all deposits and prepayments for events and ensure they are fully prepaid
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set up;
- Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame and following full hotel credit procedures;
- Ensure all BEO’s are signed by the authorized representative and placed in files
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated when required and create event resumes when required;
- Attend daily BEO meeting to review event contracts and ensure last minute changes are communicated with appropriate departments;
- Follow departmental policies and procedures;
- Follow all safety policies;
- Excellent time management and organizational skills, prioritizing and being able to assess when additional hours are required;
- Other duties as assigned;
- Be available for evening and weekend work when required or as directed (weddings and socials are an integral part of the job);
- Professional attitude and attire at all times;
Qualifications
- Previous leadership experience within a similar role required;
- Computer literate in Microsoft Window applications required, knowledge of Opera preferred;
- University/College degree in a related discipline preferred;
- Excellent communication skills, both written and verbal required;
- Strong interpersonal and problem solving abilities;
- Highly responsible & reliable;
- Ability to focus attention on guest needs, remaining calm and courteous at all times;
- English required, Bilingual with French an asset;
Additional Information
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.